Staff Product Designer

🕒 Junho 9

🏄 California, New York, +1 estados a mais – Remoto

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $174.800 - $218.500 / ano

⏰ Tempo Integral

🔴 Especialista

🎨 Designer de Produto (UI/UX)

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Omada Health

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2011

🏥 Saúde

⚕️ Seguro de Saúde

🧘 Bem-estar

💰 $192.000.000 Series E em 2022-02

Healthcare • Healthcare Insurance • Wellness

A Omada Health é uma empresa de Virtual Care focada em ajudar pessoas a alcançar seus objetivos de saúde por meio de suporte e programas personalizados. A empresa oferece soluções abrangentes de gestão da saúde para condições como diabetes, hipertensão e saúde musculoesquelética. A Omada fornece coaching de saúde individual e dispositivos inteligentes para monitorar e melhorar a saúde, criando planos de cuidado personalizados para seus usuários. Seus programas são projetados para serem acessíveis sem custo para os participantes quando cobertos pelo empregador ou pelo plano de saúde, tornando a Omada uma líder na oferta de cuidados virtuais de qualidade que são ao mesmo tempo pessoais e sustentáveis.

Descrição

• Lead product and experience design for AI-supported member experiences across key moments in the health journey. • Define interaction models for intelligent guidance, recommendations, nudges, reflection, progress feedback, handoffs, and human-in-the-loop support. • Shape how AI and human care teams work together across digital and service touchpoints, ensuring the experience feels coherent, trustworthy, clinically appropriate, and easy to understand. • Translate concepts like motivation, trust, empathy, safety, personalization, consent, care continuity, and escalation into concrete design patterns teams can build, test, and scale. • Prototype early and often using modern design and AI tools, including conversational flows, simulated experiences, prompt-based prototypes, coded prototypes, service prototypes, and interactive concepts. • Partner with Product, AI, Data Science, Engineering, Clinical, Research, Content, Care Platform, and Design leadership to align user needs, business goals, technical capabilities, and care workflows. • Help define when intelligence should feel ambient versus explicit, how personalization is represented, and how recommendations or next-best actions are communicated. • Contribute to prompt, agent, voice, tone, and conversational experience patterns in partnership with AI, content, product, and engineering teams. • Help define evaluation loops for AI-powered experiences, including how teams assess clarity, trust, usefulness, safety, comprehension, follow-through, and member value. • Apply service blueprinting, journey mapping, and systems thinking to design across both member-facing and internal care team experiences. • Work with behavioral science, personalization, data science, machine learning, and care operations partners to translate complex inputs into practical experience patterns. • Create high-quality design artifacts, including journey maps, service blueprints, flows, wireframes, prototypes, interaction models, experience principles, and high-fidelity interface designs. • Influence senior stakeholders through clear storytelling, strong design rationale, and a deep understanding of member needs, business goals, technical constraints, and care delivery realities.

🎯 Requisitos

• 8+ years of experience in product design, UX design, experience design, service design, interaction design, or related fields. • A portfolio that demonstrates strong product thinking, interaction design, systems thinking, prototyping, and high-quality execution across complex digital products. • Experience designing AI-powered, personalized, data-informed, conversational, recommendation-based, or intelligent product experiences. • Experience designing across multiple surfaces, workflows, users, service touchpoints, or human handoff moments. • Strong product, interaction, and visual design craft, with the ability to make ambiguous ideas tangible through prototypes, flows, systems, and clear design artifacts. • Comfort using AI tools as part of your design workflow to explore ideas, prototype, synthesize research, generate concepts, evaluate directions, or build lightweight experiences. • Experience designing experiences that involve trust, safety, explainability, consent, escalation, sensitive interventions, clinical appropriateness, or human-in-the-loop support. • Experience shaping voice and tone systems, content patterns, branded assistants, intelligent guidance systems, or conversational product experiences. • Experience with service blueprinting, journey mapping, systems thinking, or designing across both member-facing and internal care team experiences. • Experience working with behavioral science, personalization, data science, machine learning, or care operations teams. • A thoughtful perspective on how intelligent products should communicate, behave, earn trust, and support users across different moments of care. • Excellent communication and storytelling skills, with the ability to influence senior stakeholders and align teams around a clear experience direction.

🏖️ Benefícios

• Competitive salary with generous annual cash bonus • Equity grants • Remote first work from home culture • Flexible Time Off to help you rest, recharge, and connect with loved ones • Generous parental leave • Health, dental, and vision insurance (and above market employer contributions) • 401k retirement savings plan • Lifestyle Spending Account (LSA) • Mental Health Support Solutions • ...and more!