Channel Sales Director

🕒 Julho 23

🌽 Illinois, Kansas, +1 estados a mais – Remoto

🌽 Illinois – Remote 🌪️ Kansas – Remote 🏈 Ohio – Remote

⏰ Tempo Integral

🔴 Especialista

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Omilia - Conversational Intelligence

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2002

💼 Consultoria

🛡️ Seguros

✈️ Turismo

Consulting • Insurance • Travel

A Omilia é uma líder em IA Conversacional, especializada em soluções de voz e chat que permitem interações de cliente naturais e completas. Sua Omilia Cloud Platform oferece ferramentas avançadas de serviço ao cliente impulsionadas por IA, incluindo assistência em tempo real para agentes, biometria de voz para prevenção de fraude e análise de dados para aprimorar os insights dos clientes. Atuando em setores como finanças, seguros, varejo, automotivo e viagens, a Omilia foca em automatizar o atendimento ao cliente enquanto garante uma experiência segura e personalizada.

Descrição

• Own activated, field-level relationships with individual advisors, reseller reps, and BPO technology contacts across the Central territory. • Own qualified pipeline creation from partner-submitted opportunities within the territory, not program or agreement management. • Maintain a 24-hour response protocol on all partner-submitted opportunities from Day 1. • Own Omilia's field presence and awareness within the Central partner ecosystem across all segment types. • Prioritize engagement with the territory's key TSD anchors — including AppDirect Chicago HQ and AVANT Chicago HQ — to maximize advisor activation. • Provide field intelligence to Channel Directors on partner activity, competitive dynamics, and advisor/reseller sentiment in territory. • Own territory pipeline accuracy, ensuring partner and advisor attribution in CRM reflects actual deal sourcing. • Key Responsibilities • Operate inside the partner ecosystem across all segment types within the Central territory. • Build and maintain active relationships with individual advisors, reseller reps, and BPO technology contacts within the territory. • Attend regional TSD events, reseller summits, and partner meetups as Omilia's field representative. • Co-sell on active partner-submitted opportunities: qualify, provide Omilia domain expertise, and introduce the Omilia AE. • Maintain 24-hour response protocol on all partner-submitted opportunities from Day 1. • Drive Omilia awareness with CCaaS platform field teams (Five9, Genesys, NICE CXone, Talkdesk) operating in the Central territory. • Build and manage a territory pipeline from partner-sourced deals and track in CRM with accurate partner and advisor attribution. • Provide field intelligence to Channel Directors on partner activity, competitive dynamics, and advisor/reseller sentiment in territory. • Prioritize time and coverage across advisors, reseller reps, and BPO contacts to maximize qualified pipeline generation in territory.

🎯 Requisitos

• 3–7 years in a field channel, overlay, or partner sales role within the Central market. • Existing relationships with technology advisors, reseller reps, or BPO technology contacts in the Central territory — non-negotiable for external hires. • Track record of quota attainment in a field channel or overlay role. • Understanding of CCaaS platform ecosystems and how AI/automation solutions overlay on contact center platforms. • Chicago-area presence or strong Central market knowledge preferred; note AppDirect Chicago HQ and AVANT Chicago HQ as relevant TSD anchors in the territory. • Nice to have: • Prior experience as a TSD advisor, sub-agent, or CCaaS supplier-facing overlay in the Central territory. • Existing relationships with AVANT or AppDirect/TBI Central agencies; AVANT Chicago HQ presence a strong plus. • Familiarity with conversational AI or contact center automation solutions. • Omilia Note • Contribute actively and effectively as an integrated team member. • Act as an Omilia ambassador in all interactions.

🏖️ Benefícios

• - Fixed compensation; • - Long-term employment with the working days vacation; • - Development in professional growth (courses, training, etc); • - Being part of successful cutting-edge technology products that are making a global impact in the service industry; • - Proficient and fun-to-work-with colleagues; • - Apple gear****