Franchise Account Executive

🕒 Agosto 26

🏄 California – Remoto

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💵 $28 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

👻 Score fantasma 6%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of OPENLANE

OPENLANE

1001 - 5000 funcionários

🚘 Automotivo

🏪 Marketplace

🤝 B2B

💰 $10.000.000 Venture Round - OPENLANE em 2008-12

Automotive • Marketplace • B2B

A OPENLANE é uma empresa que constrói e opera marketplaces digitais de atacado e serviços completos para veículos usados. Ela opera marketplaces nacionais e regionais nos EUA, Canadá e Europa, fornecendo plataformas tecnológicas (transmissão de leilões, remarketing, inventário/inspeção e ferramentas de dados/preços de veículos), e oferece serviços financeiros e auxiliares (financiamento de estoque/floorplan, envio, recuperação e serviços de título/remarketing) voltados principalmente para concessionárias, credores e clientes de veículos comerciais. A empresa se posiciona como um marketplace automotivo de atacado B2B e provedor de serviços.

Descrição

• Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes. • Serve as a central point of contact between internal and external resources, fostering shared understanding and collaboration to provide product expertise and technical support to customers. • Monitor and measure performance, and sales for assigned territories, intervening and resolving issues that impact performance and customer satisfaction whenever possible. • Listen and understand stakeholders' business objectives, forecasts, and performance metrics, and align technology and processes to meet their needs and to grow collective businesses. • Work closely with operational resources to ensure timely resolution of issues while maintaining strong communication with stakeholders. • Provide education and support to external stakeholders, including customers and business partners, on program features and enhancements. • Coach customers on best practices, empowering them to thrive within the marketplace through personalized guidance and support. • Coordinate with internal operations teams and partner with outside sales teams to engage, support, and grow the customer base.

🎯 Requisitos

• 3-5 years of related sales and/or account management experience. • Strong understanding of online technologies and proficiency in Google Suite offerings. • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end. • Excellent oral and written communication skills, with a focus on customer service. • Strong organizational, time management, and prioritization skills–Capable of handling multiple demands at any given time. • Ability and willingness to travel to or within assigned region, roughly 15% of the time every other month. • Experience with Salesforce (nice to have). • Bachelor's Degree (nice to have). • Experience with DOMO or other data analysis tools (nice to have). • Residence within the assigned territory is highly preferred.

🏖️ Benefícios

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement

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