Senior Staff Applied AI Engineer – Tech Lead

🕒 Outubro 1

🌐 Estados Unidos, Canadá – Remoto

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⏰ Tempo Integral

🟠 Sênior

🤖 Engenheiro de IA

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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OpenLoop

201 - 500 funcionários

Fundada em 2020

💼 Consultoria

⚖️ Jurídico

📦 Logística

💰 $15.000.000 Series A - OpenLoop Health em 2023-03

Consulting • Legal • Logistics

A OpenLoop é uma plataforma de telemedicina marca branca e fornecedora de serviços gerenciados que ajuda as organizações a lançar e escalar programas de atendimento virtual. Combina tecnologia SaaS personalizável (agendamento, reservas, pagamentos, integrações EHR/API) com equipe clínica, credenciamento, cobertura de pagamento e RCM, suporte regulatório/jurídico e suporte ao paciente 24/7. A OpenLoop atende planos de saúde, hospitais e sistemas de saúde, varejistas, empregadores e empresas de saúde digital com operações impulsionadas por IA, uma rede nacional de médicos e ampla cobertura de seguros, incluindo Medicare e Medicaid.

Descrição

• Set the technical direction for agent runtime and orchestration • Build evaluation systems, including regression tests and AI-graded evaluations • Define model access and operations, including provider routing, version upgrades, and outage planning • Own observability and cost attribution for AI systems • Build retrieval and grounding over company data • Translate human workflows into agent workflows and determine which work must remain human-led • Protect patient data and ensure security and privacy in AI systems • Make cloud and data infrastructure decisions on GCP and partner with the Data Platform team • Conduct code and design reviews and mentor engineers new to AI • Explain AI trade-offs to product, operations, and clinical stakeholders • Own AI architecture and technical quality while partnering with the AI Engineering Manager on people and delivery • Carry long-range technical direction for AI across the company until an AI Principal Engineer is hired

🎯 Requisitos

• 12 or more years of software engineering experience, with real technical leadership experience (tech lead, staff, or principal-level scope) • Two or more years building and running LLM-based systems in production, not just demos or personal projects • Deep, hands-on expertise in agent runtime or evaluation, plus working knowledge across the rest of the AI engineering stack • A track record of measuring AI quality with real evaluation methods and data • Experience leading a small team's technical direction from zero, or close to it • Healthcare or other regulated-industry experience (PHI, HIPAA) preferred • GCP experience preferred • Experience building an internal platform used by other engineering teams preferred • Background in classic machine learning as well as LLMs preferred • Experience scaling a team from a single pod into multiple teams preferred • Authorization to work in the location of the job posting

🏖️ Benefícios

• Medical, Dental & Vision • Flexible Spending / Health Savings Accounts • Generous PTO • Hybrid-work flexibility • 401(k) with Company Match • Life Insurance • Pet Insurance • Competitive compensation

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