Senior Operations Manager

🕒 Julho 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $160.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Optain

11 - 50 funcionários

Fundada em 2023

🏥 Saúde

🤖 Inteligência Artificial

🔧 Hardware

🔥 Investimento no último ano

💰 $26.000.000 Series A - Optain em 2025-09

Healthcare • Artificial Intelligence • Hardware

A Optain é uma empresa de tecnologia médica que oferece ferramentas de suporte clínico habilitadas por IA para analisar imagens retinais coloridas completas para triagem de doenças oculares referenciáveis e para avaliação de risco cardiovascular. A Optain oferece um Software como Dispositivo Médico (SaMD) chamado Eyetelligence Assure, emparelhado com uma câmera de fundo portátil automática como uma solução turnkey, pronta para uso, que captura e analisa imediatamente as imagens retinais para produzir relatórios de avaliação de risco. A plataforma é projetada para integrar-se facilmente aos fluxos de trabalho clínico com treinamento ou configuração mínimos, permitindo diagnósticos mais rápidos, avaliações padronizadas e maior acesso à triagem de doenças para provedores, pacientes e seguradoras.

Descrição

• Own camera ordering, inventory management, and fulfillment -- manage the relationship with our factory, maintain accurate inventory, and ensure new customers receive and activate cameras in step with our sales momentum. • Stand up and run US camera servicing operations, including returns, repairs, and warranty coordination. • Own end-to-end contract execution for US commercial agreements -- work with the sales team on commercial terms, draft and redline customer contracts, and drive them through to execution. • Build and maintain the contract lifecycle process, including workflow tooling, signing authority routing, and playbooks that make future contracting faster and more repeatable. • Manage legacy contract obligations inherited from an acquired business and support ongoing compliance with existing customer agreements. • Draft internal policies and SOPs to close operational gaps as the company grows. • Identify and implement automation opportunities across customer ops workflows -- the goal is a function that scales without adding headcount linearly.

🎯 Requisitos

• 4-7 years of experience in business or operations roles, with direct exposure to hardware logistics, customer contract management, or both • Startup experience strongly preferred -- you have worked in a Series A or B environment and are comfortable operating without a defined playbook • Prior experience in management consulting or investment banking is a plus -- we value the analytical rigor and work product standards that come with it • Experience in a regulated industry is a strong plus; medical device, IVD, or health tech with a hardware component is ideal • A systems thinker who doesn't just execute tasks but asks how to make the next iteration easier and more scalable • Comfortable using AI tools in day-to-day work; experience building or automating workflows with AI tooling is a strong plus • Exceptional written communication and attention to detail • Someone who takes ownership seriously, communicates proactively, and is comfortable operating with limited structure -- you will often be defining the process, not following one • US-based, comfortable with remote work and occasional travel for team offsites and customer engagements

🏖️ Benefícios

• Competitive compensation package, including a strong base salary, performance-based bonus, and the chance to earn upside. • Top-tier health, vision, dental, and commuter benefits. • Generous monthly health and wellness reimbursement. • Unparalleled exposure to new business building at the intersection of artificial intelligence and healthcare. • The opportunity to help solve difficult problems and collaborate with world-class experts from healthcare provider networks, academia, and industry. • A chance to work with a highly talented, close-knit team and world-leading mentors who can act as a support network and sounding board throughout your entrepreneurial journey.

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