Customer Service, Contracts Administrator

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🕒 Novembro 25, 2025

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OutsourcedIn

SiteLinkedInTodas as Vagas

1 - 10 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A OutsourcedIn é um provedor de soluções de e-commerce turnkey que ajuda fabricantes e proprietários de marcas a vender diretamente ao consumidor enquanto integra com seu ERP/CMS existente. A empresa oferece uma plataforma de circuito fechado com implementação rápida, gestão de feed e API de varejo, captura de dados e otimização de SEO, além de design, marketing, consultoria em TI e serviços de armazenamento/3PL e atendimento totalmente suportados. A OutsourcedIn se posiciona para dar às marcas controle sobre o comércio digital, aumentar a lucratividade e expandir para marketplaces sem substituir sistemas internos.

Descrição

• Provide professional customer service and respond promptly to client inquiries via phone, email, or chat • Prepare, issue, and track building contracts, variations, and related documentation • Coordinate client onboarding by gathering project information, permits, and compliance requirements • Liaise with internal teams such as estimating, design, and site supervisors to ensure project readiness • Maintain accurate client and project records in CRM and project management systems • Follow up on contract signatures, deposits, and progress payments • Support with compliance and warranty documentation submissions • Perform general administrative duties to assist the building and project management team

🎯 Requisitos

• Experience in customer service or contract administration within the building or construction industry (required) • Strong attention to detail and ability to manage multiple priorities • Excellent written and verbal English communication skills • Proficient in MS Office, CRM systems, and document management tools • Highly organised, proactive, and comfortable working independently in a remote setup

🏖️ Benefícios

• 100% work-from-home setup • Supportive and collaborative Australian team environment • Exposure to diverse building and construction projects • Long-term career growth opportunities • Competitive package based on experience