Senior Forward Deployed Engineer

🕒 Setembro 30

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $175.000 / ano

⏰ Tempo Integral

🟠 Sênior

👷🏻‍♀️ Engenheiro

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PackageX

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

🏥 Saúde

🏨 Hospitalidade

Consulting • Healthcare • Hospitality

A PackageX é uma empresa focada na revolução logística por meio da automação e digitalização. Oferece soluções para automatizar os processos de recebimento de pacotes e inventário em armazéns, lojas e edifícios comerciais. A plataforma da PackageX utiliza tecnologia avançada de escaneamento e se integra a vários sistemas via APIs, permitindo maior eficiência, precisão e visibilidade. Suas ofertas incluem APIs para escaneamento de etiquetas e conhecimento de embarque para otimizar a gestão de pacotes e entregas, com o objetivo de capacitar equipes logísticas em diversos setores, incluindo armazéns, ensino superior e hospitalidade, por meio de fluxos de trabalho orientados por IA e fontes de dados conectadas. A missão da empresa é modernizar as operações logísticas, fornecendo atualizações em tempo real e reduzindo o esforço manual nos processos de manuseio de pacotes.

Descrição

• Work directly with prospects, customers, technology partners, platform, AI, and GTM teams • Understand complex physical operations and design and build high-value workflows • Establish ROI and move enterprise opportunities from discovery through commercial close and go-live • Own customer relationships and enterprise opportunities while remaining hands-on in workflow design and configuration • Conduct customer operational and workflow discovery • Design current-state and future-state workflows • Configure PackageX workflows and build hands-on solutions • Set up, test, and technically validate pilots • Articulate technical and business value • Identify and manage technology partner relationships • Develop and progress target accounts from prospecting and discovery through solutioning and close • Build relationships across operational, technical, and executive customer stakeholders • Qualify, progress, and own enterprise opportunities through customer decision and commercial close • Travel to customer sites for workflow mapping, operational walkthroughs, pilot support, readouts, and go-live activities • Partner with GTM AI and leadership on account strategy, stakeholder mapping, follow-up, opportunity progression, and commercial process • Configure workflows, rules, forms, logic, automations, and solution components • Test workflows and troubleshoot configuration, workflow, data, integration, and operational issues • Document workflow requirements, assumptions, dependencies, configuration logic, and implementation decisions • Build repeatable workflow playbooks by industry and use case • Remain involved after close in workflow configuration, technical solution integrity, significant solution changes, and technically complex expansions • Independently run operational and commercial discovery within the first 90 days • Build and demonstrate working PackageX solutions, run successful pilots and executive readouts, and identify reusable workflows and platform patterns

🎯 Requisitos

• 5–8 years in forward-deployed engineering, solutions engineering, technical sales, solutions architecture, or technology consulting • Experience working directly with enterprise customers • Experience configuring or implementing enterprise software platforms from sales discovery to solution design and go-live • Experience owning substantive customer relationships • Ability to connect technical solutions to operational outcomes and business value • Strong commercial aptitude and interest in qualification, executive engagement, opportunity progression, and closing • Strong understanding of operational workflows, systems, data flows, integrations, and implementation dependencies • Comfortable with APIs, integrations, configuration logic, and technical documentation • Strong communication skills with business and technical stakeholders • Comfortable creating structure in fast-moving, ambiguous environments • Strong curiosity about logistics, supply chain, and physical operations • Customer-facing, hands-on builder mentality • Strong workflow and systems thinking • Strong customer presence and relationship-building ability • High ownership from problem discovery through customer decision • Ability to simplify, configure, and test complex workflows • Comfortable being in the field with customers and in ambiguous environments • Strong documentation discipline and thoughtful, clarifying questions • Low ego, high ownership, proactive, and detail-oriented • Strong bias toward winning a deal and getting customers live

🏖️ Benefícios

• Performance-based bonus tied to qualified opportunity progression, workflow quality, successful pilots, customer value creation, and ARR/commercial outcomes • Meaningful equity grant aligned with the company’s stage and the scope of the role • Competitive medical, dental, and vision insurance • 401(k) plan • Paid time off and company holidays • Remote or hybrid work flexibility, depending on location and business needs

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