Technical Services Delivery Manager, Public Sector

🕒 Setembro 17

🏛️ District of Columbia, North Carolina, +1 estados a mais – Remoto

🏛️ District of Columbia – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $151.200 - $207.900 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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• Aberta há 56 dias.
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Palo Alto Networks

SiteLinkedInTodas as Vagas

10.000+ funcionários

🔒 Cibersegurança

🏢 Corporativo

💰 $1.000.000 Seed Round - Morta Security em 2013-02

Cybersecurity • Enterprise

A Palo Alto Networks é uma empresa global de cibersegurança que fornece plataformas, produtos e serviços baseados em IA para proteger redes, workloads em nuvem, endpoints e aplicações. Seu portfólio inclui firewalls de próxima geração, ofertas SASE e Prisma Cloud (CNAPP), a suíte de operações de segurança Cortex (XDR, XSOAR, XSIAM) e os serviços de inteligência contra ameaças e resposta a incidentes da Unit 42. A Palo Alto Networks ajuda empresas a proteger implantações de IA, automatizar fluxos de trabalho SOC e prevenir, detectar e responder a ameaças sofisticadas em ambientes híbridos e multi-nuvem.

Descrição

• Oversee a team of 10–15+ technical Professional Services Consultants and subcontractors • Deliver deployment, upgrade, and strategic security engagements across the Palo Alto Networks Cortex product suite • Lead hiring, career development, capacity scheduling, performance management, and promotions • Oversee service execution across SOC operations, endpoint protection, threat mitigation, cloud posture, runtime, AppSec, and automation workstreams • Partner with Sales and Account teams to scope engagements, generate SOWs, estimate LOEs, and pitch consulting and automation packages • Build strategic client relationships and serve as the primary escalation point for complex technical or operational issues • Safeguard project timelines, revenue targets, billable utilization, and customer satisfaction • Onboard, train, and manage third-party partners and contractors • Partner with the PMO on project planning • Contribute to operationalizing new service offerings and expanding technical training content for internal teams

🎯 Requisitos

• 2+ years managing teams of 10+ technical resources • 5+ years delivering or supporting enterprise cybersecurity solutions • 3+ years leading government customer engagements • Strong understanding of public sector procurement and compliance frameworks, including FedRAMP, FISMA, and FAR • Understanding of federal/SLED account growth strategies • In-depth knowledge of SOC environments, Incident Response practices, Critical Security Controls, security engineering, SOAR operations, endpoint protection, and threat mitigation • Practical knowledge of AWS, Azure, and GCP • Knowledge of containerization, orchestration, AppSec, and CI/CD DevOps workflows • Base knowledge of the Palo Alto Networks Cortex product suite • Proficiency with Salesforce (SFDC), Clarizen, and G-Suite • Undergraduate or Master’s degree in Computer Engineering, MBA, or related technical field preferred • Ability to travel up to 20% across North America • Preferred certifications: CISSP, PMP, CCSP, or CISM • Must not require immigration sponsorship; the employer will not sponsor work visas for this position

🏖️ Benefícios

• Restricted stock units may be included • Bonus may be included • Employee benefits are available (details linked in posting) • Reasonable accommodations for qualified individuals with disabilities or special needs

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