Senior Professional Services Engineer

Vaga não está no LinkedIn

🕒 Junho 2

🏄 California – Remoto

🏄 California – Remote

💵 $140.000 - $160.000 / ano

⏰ Tempo Integral

🟠 Sênior

👷🏻‍♀️ Engenheiro

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Cortex by Palo Alto Networks

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2005

🔒 Cibersegurança

Cybersecurity • AI • Software

Cortex da Palo Alto Networks é uma plataforma de cibersegurança impulsionada por IA projetada para aprimorar operações de segurança em tempo real em ambientes empresariais e na nuvem. Ela fornece um conjunto abrangente de soluções incluindo detecção de ameaças, resposta a incidentes e automação de segurança para proteger organizações contra ameaças cibernéticas sofisticadas e simplificar o gerenciamento de segurança. A plataforma enfatiza medidas de segurança proativas e se integra perfeitamente com vários sistemas, apoiando as empresas na gestão eficaz de sua postura de cibersegurança.

Descrição

• Lead end-to-end delivery of Cortex Onboarding & Implementation packages, from kickoff through handover, via structured enablement workshops and tailored customer engagements • Serve as the main technical point of contact during implementation to troubleshoot issues, investigate bugs, and raise product feedback • Act as a trusted, consultative advisor, helping customers make informed design and implementation decisions • Design, configure, and troubleshoot Cortex features and integrations across the engineering toolchain • Advise on and implement data modeling strategies within Cortex (entities, relationships, ownership); create and communicate architecture diagrams for Cortex setups and ingestion pipelines • Guide customers on data ingestion automation, ownership, reporting and orchestration approaches (e.g. GitHub Actions, Argo) • Create customer-facing learning guides, walkthroughs, and best-practice documentation • Plan and facilitate enablement workshops for different audiences (engineering, platform, product, leadership) • Contribute internal content on advanced technical use cases and implementation patterns

🎯 Requisitos

• Experience in customer-facing technical roles, such as Professional Services, Technical Consulting, Solutions Architecture, Platform Engineering (with customer exposure), or similar • Hands-on experience integrating SaaS tools via APIs, webhooks, and ingestion pipelines • Familiarity with modern engineering ecosystems (CI/CD, GitHub/GitLab, cloud providers, observability, incident management) • Comfortable working with JSON and YAML (Python, SQL, and scripting are a plus)

🏖️ Benefícios

• National medical, dental & vision insurance (we cover 100% for employees!) • Unlimited PTO & flexible working hours • 401k plan • Gender-neutral parental leave • $1000 yearly Learning & Development stipend • $400 monthly perks stipend (use it on anything) • Pet Insurance