Director of Operations

🕒 Outubro 26

🐎 Kentucky – Remoto

🐎 Kentucky – Remote

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 20%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Papa Johns

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1984

🏨 Hospitalidade

👥 B2C

🍽️ Alimentos e Bebidas

Hospitality • B2C • Food & Beverage

Papa Johns é uma cadeia internacional de restaurantes de pizza que oferece serviços de entrega e retirada de pizzas. Conhecida pelo seu slogan 'Melhores Ingredientes. Melhor Pizza. ', a empresa fornece uma variedade de pizzas, acompanhamentos e sobremesas aos clientes através de seu extenso cardápio. Papa Johns enfatiza recompensas ao cliente por meio de seu programa Papa Rewards, permitindo que os usuários ganhem pontos por cada dólar gasto e os troquem por itens do menu. A empresa opera inúmeras franquias nos Estados Unidos e Canadá, focando em oferecer ingredientes de qualidade e conveniência ao cliente com opções como pedidos online e aplicativo móvel. Papa Johns também está envolvida em fornecer cartões-presente e ofertas promocionais para melhorar a experiência do cliente.

Descrição

• Lead a team of General Managers for corporate restaurant operations across a market of 6 or more restaurants • Ensure people development, product quality, customer satisfaction, image management, restaurant profitability, and assimilation into Papa John’s culture • Execute company policies, procedures, programs, and systems • Ensure compliance with federal, state, and local laws and ethical business practices • Demonstrate strong managerial and restaurant operations performance, including quality products and safe speed of service • Schedule, deploy, and manage training; provide resources; and regularly visit restaurants • Monitor delivery market sizes and deploy operational changes • Develop working relationships with corporate departments and operations teams • Lead new product training deployment • Build and maintain a customer base through quality customer service and community presence • Respond promptly to customer concerns and complaints and ensure timely resolution • Solicit and use customer feedback to improve restaurant operations and build brand loyalty • Recruit, develop, reward, and retain operations leaders • Maintain staffing levels, communicate expectations, conduct reviews, manage performance issues, and conduct succession planning • Identify sales growth opportunities and implement targeted marketing and corporate development strategies • Monitor execution of market plans and adjust as necessary • Oversee financial goals through budgets, investments, expenditures, and marketing co-ops • Analyze operational reports, measures, trends, budgets, comparables, manpower assessments, and calendars • Perform market planning and lead real estate development, site approval, relocation, and remodeling efforts • Maintain landlord relationships and oversee real estate budgets

🎯 Requisitos

• Leads operations for an area consisting of 6 or more restaurants • Ensures compliance with all federal, state and local laws and ethical business practices • Demonstrated managerial and operations skills • Ability to make a quality product and ensure safe speed of service • Ability to adhere to and ensure compliance with company policies, practices, and procedures • Experience scheduling, deploying and managing training • Ability to monitor delivery market sizes • Ability to remain current on operational changes and deploy changes using market resources • Ability to develop strong working relationships with corporate departments and operations teams • Ability to provide quality customer service and resolve customer concerns • Ability to recruit, develop, reward and retain operations leaders • Ability to maintain adequate staffing levels • Ability to communicate performance expectations and conduct performance reviews • Ability to document performance issues and take appropriate disciplinary action • Ability to coach and develop team members, establish development plans, and conduct succession planning • Ability to identify sales growth opportunities and implement marketing and development strategies • Ability to oversee financial goals, budgets, investments, and expenditures • Ability to create and analyze reports, key measures, trends, budgets, comparables, manpower assessments, and calendars • Ability to perform market planning and lead real estate development efforts • Ability to analyze building, relocation, and remodeling needs • Ability to maintain relationships with landlords and oversee budgets

🏖️ Benefícios

• Federal Contract employer participation in E-Verify to confirm employment eligibility • Affirmative Action and Equal Opportunity Employer

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