General Manager

🕒 Julho 31

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 17%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Parexel

Parexel

10.000+ funcionários

Fundada em 1983

💼 Consultoria

🏥 Saúde

📦 Logística

💰 Venture Round em 1990-01

Consulting • Healthcare • Logistics

Parexel é uma das maiores organizações de pesquisa clínica (CROs) do mundo, oferecendo serviços abrangentes para o processo de desenvolvimento clínico das Fases I a IV. A empresa é especializada em gestão de portfólio, gestão de ensaios clínicos, estratégia regulatória, acesso ao mercado e gestão do ciclo de vida para biofarmacêuticos. A Parexel busca acelerar a chegada de medicamentos que transformam vidas ao mercado, alavancando sua expertise clínica, regulatória e terapêutica. Com uma equipe global de mais de 21. 000 profissionais, a Parexel trabalha para integrar insights de pacientes e desenhos de estudo inovadores a fim de desenvolver tratamentos em áreas terapêuticas como oncologia, neurociência, doenças raras, entre outras. Seu foco está na condução de ensaios clínicos eficientes e centrados no paciente.

Descrição

• Lead the overall strategy, performance, and growth of a significant FSP customer account. • Establish operational priorities and long-term account objectives aligned with customer needs and Parexel's business goals. • Build trusted relationships with senior customer stakeholders, including executive and C-suite leaders. • Lead governance meetings and executive business reviews to ensure alignment, transparency, and customer satisfaction. • Act as the primary customer contact following contract award and oversee successful transition from sales to delivery. • Maintain deep knowledge of customer pipelines, development programs, market dynamics, and strategic priorities. • Provide executive oversight across all functions delivering services within the FSP account. • Ensure projects and programs are delivered on time, within scope, and at the highest quality standards. • Drive resource planning, workforce allocation, and operational efficiency across the account. • Establish and monitor key performance indicators (KPIs) to measure delivery, quality, productivity, and customer satisfaction. • Lead continuous improvement initiatives that enhance efficiency, reduce risk, and strengthen delivery outcomes. • Own the financial performance of the account, including revenue goals, profitability and margin targets, budget planning, cost management, resource utilization, and financial forecasting. • Partner with program and functional leaders to identify and execute margin improvement opportunities. • Monitor account performance and provide strategic recommendations based on financial and operational data. • Ensure effective management of customer contracts and commercial commitments. • Lead, coach, and develop a team of senior leaders, managers, and functional experts. • Build a high-performing culture focused on quality, accountability, collaboration, and customer success. • Ensure effective succession planning and development of future leaders. • Drive performance management, career development, and employee engagement initiatives. • Partner with Learning & Development teams to identify and implement training strategies. • Recruit, retain, and develop top talent across the organization. • Identify opportunities to expand services and strengthen strategic partnerships within existing customer accounts. • Partner with Commercial Account Leads and Solution Consultants to develop and execute account growth strategies. • Lead repeat business opportunities and support proposal development, RFP responses, and bid defense meetings. • Represent Parexel in customer interactions, industry forums, conferences, and business development activities. • Provide subject matter expertise during sales pursuits and strategic account discussions. • Champion operational improvements, process optimization, and change management initiatives. • Contribute to corporate and departmental strategy development. • Promote best practices, compliance, and organizational effectiveness across the business. • Ensure adherence to regulatory requirements, internal policies, and industry standards.

🎯 Requisitos

• Significant leadership experience within: • Clinical research organizations (CROs) • Pharmaceutical companies • Biotechnology companies • Functional service provider (FSP) environments • Other healthcare research organizations • Demonstrated success leading large, matrixed, and geographically dispersed teams. • Experience managing strategic customer relationships at senior and executive levels. • Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning. • Proven experience driving operational performance across complex portfolios, programs, or business units. • Experience supporting business development activities, proposals, and client presentations. • Strong analytical, negotiation, influencing, and decision-making skills. • Excellent verbal, written, and presentation skills. • Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience. • Advanced degree (MBA, MS, PharmD, PhD, or equivalent) preferred.

🏖️ Benefícios

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events

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