Implementation Coordinator

🕒 Julho 31

🏄 California – Remoto

🏄 California – Remote

💵 $18 - $19 / hora

⏰ Tempo Integral

🟢 Júnior

🚫👨‍🎓 Sem graduação necessária

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Patriot Growth Insurance Services, LLC

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2019

🛡️ Seguros

💸 Finanças

🤝 B2B

💰 Debt Financing em 2022-08

Insurance • Finance • B2B

Patriot Growth Insurance Services, LLC é um provedor líder de soluções de gestão de riscos e seguros, focado em promover o crescimento dos negócios e proteger metas pessoais. Com um compromisso em oferecer um serviço incomparável, eles capacitam corretores locais a oferecer opções de seguro abrangentes, adaptadas para atender às diversas necessidades de empresas e indivíduos. Ao aproveitar uma vasta rede de parceiros nacionais, eles se especializam em property & casualty e benefícios para funcionários, garantindo que seus clientes recebam a proteção e o suporte necessários para perseguir seus objetivos com confiança.

Descrição

• Collaborate with Account Managers to gather client information, plan details, rates, documents, and other data required to build and maintain online benefits portals. • Build, update, and maintain benefits administration portals, including Employee Navigator, Ease, Rippling, and similar platforms. • Configure carrier, vendor, and payroll integrations to support accurate enrollment, eligibility, and benefits administration processes. • Update portals for annual renewals and open enrollment, ensuring plan information, rates, documents, and enrollment workflows are accurate. • Create benefit guides and related employee materials that outline plan options, enrollment instructions, and helpful insurance information. • Troubleshoot portal-related issues, respond to system inquiries, and provide timely support to clients and internal team members. • Assist with general ACA reporting and related system activity. • Build annual plan libraries to ensure current benefit information is organized and accessible. • Prepare compliance documents and upload required materials to client portals. • Create application packets and enrollment materials for clients who use offline enrollment processes. • Maintain accurate documentation and protect confidential client and employee information. • Stay informed on benefits administration technology, employee benefits trends, compliance requirements, and industry best practices.

🎯 Requisitos

• 1+ year of experience in technical support, administrative support, benefits administration, or a related function required. • Previous experience working with employee benefits software required. • High school diploma or GED required; Bachelor's degree in Business Administration, Information Technology, or a related field preferred. • Experience in the employee benefits industry preferred. • Experience with Employee Navigator, Ease, Rippling, or similar benefits administration platforms preferred. • California Life & Health insurance license preferred. • Strong technical aptitude with the ability to learn and navigate multiple software platforms. • Excellent written and verbal communication skills with the ability to provide clear, professional support. • Strong organizational skills with the ability to prioritize tasks, manage deadlines, and maintain accurate records. • High attention to detail when entering data, reviewing documents, and configuring benefit plan information. • Strong client service mindset with the ability to respond empathetically and proactively to client needs. • Ability to collaborate effectively with Account Managers, clients, carriers, vendors, and internal team members. • Proficiency with Microsoft Office Suite, CRM systems, and other client management or communication tools. • Commitment to maintaining confidentiality, ethical standards, and continued professional development.

🏖️ Benefícios

• Medical, Dental, and Vision Benefits • Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs • Company paid Short-Term Disability, Long-Term Disability and Group Term Life • Company paid Employee Assistance Program • Paid Parental Leave • Paid holidays • Personalized PTO • 401 (k)