Customer Marketing Manager

🕒 5 dias atrás

🌵 Arizona, Colorado, +19 estados a mais – Remoto

🌵 Arizona – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🎯 Marketing

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

PDQ

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

🏭 Manufatura

📦 Logística

Consulting • Manufacturing • Logistics

PDQ é uma empresa especializada em ferramentas e soluções para administradores de sistemas de TI (sysadmins). A PDQ oferece uma variedade de produtos, incluindo PDQ Connect, PDQ Deploy e PDQ Inventory, projetados para simplificar o patch management do Windows e os processos de deployment de software. Suas soluções ajudam a gerenciar dispositivos remotos e locais com eficiência, com recursos como implantações automatizadas, varredura de vulnerabilidades e gerenciamento de desktop remoto. Com foco em aprimorar a eficiência de TI e reduzir tarefas manuais, a PDQ busca ajudar sysadmins a manter ambientes de TI saudáveis e seguros. A empresa fornece soluções agent-based e on‑premises, tornando o gerenciamento de dispositivos simples e eficaz para seus usuários.

Descrição

• Develop, implement, and oversee customer marketing programs and initiatives targeting PDQ’s customer base • Build and oversee customer marketing strategy across the customer lifecycle to drive loyalty, retention, expansion, and advocacy • Partner with email, content, product marketing, and marketing operations teams on integrated marketing efforts • Manage, guide, mentor, and support a team of Customer Marketing professionals • Oversee engagement, cross-sell, and upsell goals across owned and self-serve accounts • Create and deploy surveys and feedback programs such as NPS • Collaborate with product and customer success teams on onboarding, product adoption, engagement, expansion, and renewals • Own marketing-driven cross-sell and increase product SKU adoption • Develop and manage customer success stories and testimonials and identify customer advocates • Plan and execute customer-facing events and community programs, including webinars and user conferences • Own lifecycle marketing campaigns including onboarding nurture, renewal reminders, win-back, and at-risk account outreach • Own and report on Customer Marketing metrics including NRR, logo retention, NPS/CSAT, expansion pipeline, and advocacy participation • Define and maintain customer segmentation and lifecycle stage frameworks • Analyze program performance, set benchmarks, optimize tests, and present results to leadership • Analyze product usage and customer data to identify pain points and implement improvements

🎯 Requisitos

• 7+ years of marketing experience, ideally in a high-growth B2B SaaS environment • Bachelor's degree (or equivalent) in marketing, Business, or related field • Proven experience in creating and managing customer marketing programs from customer onboarding to renewal • Previous leadership or management experience, with a strong ability to inspire and mentor a team • Strong analytical skills with the ability to interpret data and make data-driven decisions • Outstanding communication skills (verbal and written) • Demonstrated ability to lead and collaborate across teams, driving results in a fast-paced environment • Candidates must reside in one of PDQ’s open states: Arkansas, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, Oklahoma, Oregon, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin • Most full-time roles do not qualify for employment visa sponsorship

🏖️ Benefícios

• 4-Day Work Week • Equity Participation • Managers who champion professional development • 100% Premium Coverage for medical, dental and vision for you and your dependents • 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance • Company Match of the first 6% of your employee deferrals • Flexible Paid Time Off Policy • Health Savings Account (HSA) and wellness incentives • Quarterly Company Values Award (team member nominated)