HR Experience Specialist

🕒 Junho 26

🇨🇴 Colômbia – Remoto

⏳ Contrato/Temporário

🟡 Pleno

🟠 Sênior

👩‍👩‍👧‍👦 Recursos Humanos (RH)

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Pebl

Pebl

501 - 1000 funcionários

Fundada em 2014

💼 Consultoria

🏥 Saúde

⚖️ Jurídico

Consulting • Healthcare • Legal

A Pebl é uma plataforma global de Employer of Record (EOR) e RH que auxilia empresas a contratar, remunerar e gerenciar funcionários em mais de 185 países. Seu SaaS com inteligência artificial oferece folha de pagamento global, administração de benefícios, suporte a imigração, sourcing de talentos e orientação em conformidade e integrações em tempo real, permitindo que as empresas se expandam internacionalmente sem criar entidades locais. A Pebl atende equipes de RH, finanças e jurídico em empresas e companhias de alto crescimento que buscam uma contratação global rápida e em conformidade.

Descrição

• Coordinate all aspects of on onboarding and offboarding for supported employees, collaborating closely with global internal teams (Immigration, Payroll) and external service providers. • Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters acting as a regional expert. • Manage client relationships in conjunction with members of the client services team • Drive employee satisfaction amongst our supported employees with sincerity and passion, always with a customer service mindset • Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA • Assist in training new members on your team • Manage and audit all HR records, including personal information, onboarding and offboarding documents, personal documents, contract documents, and job-specific information • Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs • Be aware of applicable Collective Agreements and partner with required teams to ensure compliance • Collaborate with internal teams who require regional-specific expertise (examples include but are not limited to Knowledge Base maintenance, and Product Development) • Anticipate and identify potential issues, assist in the root cause analysis, and raise it to the concerned teams while ensuring proper resolution • Other duties as assigned… as a high-growth company, we embrace supporting ALL areas of the business

🎯 Requisitos

• Bachelor’s degree in Human Resources or equivalent experience • 4-6 years of Human Resources experience required • Business proficiency in the English language required • Research-oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information • Excellent presentation, verbal and written communication, and listening skills • Technology-literate, including Google & Microsoft Office suite • Excellent communication and interpersonal skills • Friendly and professional demeanor • Good organizational skills • Conflict handling and resolution skills • Advanced knowledge of employment law • Empathy and an approachable demeanor • Attentiveness and honesty • Interest in international business and contributing at a consistently high level • Nice to have: previous experience working within EOR or HR Outsourcing • Nice to have: previous experience working through CRM systems

🏖️ Benefícios

• Flexible Time Off – Take the time you need to recharge. • Parental Leave – Support for growing families. • Health and Dental Insurance – Where applicable, to cover you and your loved ones. • Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

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