Senior Business Travel Consultant – GDS

🕒 Março 17

🐊 Florida, Illinois, +3 estados a mais – Remoto

🐊 Florida – Remote 🌽 Illinois – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🍂 Massachusetts – Remote

💵 $61.000 - $72.000 / ano

⏰ Tempo Integral

🟠 Sênior

💼 Consultor

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 17%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Perk

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

✈️ Turismo

📦 Logística

☁️ SaaS

Travel • Logistics • SaaS

Perk é uma plataforma de gerenciamento de viagens corporativas e despesas, impulsionada por inteligência artificial, que simplifica a reserva de viagens de negócios, automação de despesas, processamento de faturas e gestão de cartões corporativos. A plataforma combina inventário de viagens global (voos, hotéis, trens, carros), gestão de eventos, aprovações baseadas em políticas, visibilidade em tempo real de gastos e suporte ao cliente 24/7 para ajudar equipes financeiras e gerentes de viagens a controlar custos e reduzir reconciliação manual. A Perk também oferece cartões virtuais e físicos habilitados por política e funcionalidades de processamento de pagamentos, integrando-se com ferramentas de finanças, RH e segurança para centralizar os fluxos de trabalho de viagens e despesas.

Descrição

• Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently. • Arrange travel (domestic and international) for the NAM team’s most strategic customers; including flights, car rentals, and hotels. • Work independently, using your initiative to handle client inquiries and provide solutions without supervision. • Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate. • Undertake travel reservations and amendments for Perk customers, prioritizing customer service and booking accuracy. • Proactively maintain and develop client relationships, offering support throughout the entire travel process. • Provide suitable travel options and suggestions to meet client requirements. • Ensure all service level agreements are met and actively maintain the GDS queues. • Mentor and support junior team members, assisting with their queries and quality-checking their work as needed. • Support the Team Leader and collaborate with colleagues to maintain a high level of service.

🎯 Requisitos

• Possess expert knowledge of Amadeus/Sabre or similar GDS system, including reissuing (manual & automated) tickets autonomously • Are proficient in air fares and ticketing • Have great communication skills, fluency in English, both written and spoken is essential. • Are familiar with North American business culture and customer expectations. • Have previous experience as a Business Travel Consultant. • Are well-organized, and capable of working to tight deadlines under pressure. • Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers. • Are proactive in resolving customer queries and complaints, using their initiative to overcome problems. • Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success. • Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues. • Motivate and encourage the well-being of the team, displaying a positive attitude at all times.

🏖️ Benefícios

• Receive competitive compensation • Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays • Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan • Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date • Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans • Plan for your future with our 401(k) plan with company matching contributions • Care for your furry friends through partner discounts on pet insurance • Join our unforgettable Perk events • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones • Focus on your family with 12-16 weeks’ paid parental leave • Let us help you move to one of our hubs with relocation support

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