Permit Operations Lead

🕒 Março 27

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PermitFlow

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏢 Corporativo

⚡ Produtividade

🤝 B2B

💰 $31.000.000 Series A em 2024-02

Enterprise • Productivity • B2B

A PermitFlow é uma empresa focada em simplificar o processo de licenciamento para desenvolvedores, construtores, empreiteiros e outros profissionais em várias municipalidades. Sua plataforma oferece serviços como pesquisa, preparação, submissão e acompanhamento de permissões, todos projetados para agilizar o processo de aprovação. Com uma equipe de especialistas locais e cobertura nacional, a PermitFlow garante que os projetos sejam licenciados de forma rápida e eficiente, reduzindo a papelada e aumentando a transparência. A empresa oferece soluções especializadas para uma variedade de projetos, incluindo novas construções, telhados e renovações para propriedades residenciais e comerciais, facilitando a navegação dos clientes nas regulamentações municipais.

Descrição

• Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements. • Team Development: You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more. • Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities. • Generate Reports: Produce detailed reports on permit progress, delivering regular, clear updates to customers and stakeholders. • Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency. • Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements. • Monitor and Expedite Approvals: Track permit statuses proactively, engaging with authorities to move applications forward as efficiently as possible.

🎯 Requisitos

• 3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role—ideally within a SaaS or tech-driven environment. • Comprehensive knowledge: Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences. • Multi-state expertise: Experience managing permitting projects across multiple states or regions is highly preferred. • Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail. • Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs. • Leadership experience: Preferred 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development. • Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver high-quality service throughout the project lifecycle. • Critical thinker and problem-solver: Able to stay calm under pressure, quickly assess challenges, and identify effective solutions.

🏖️ Benefícios

• Competitive salary and meaningful equity in a high-growth company • Comprehensive medical, dental, and vision coverage • Flexible PTO and paid family leave • Home office & equipment stipend