Manager, Vet Services Training and Education

🕒 Agosto 25

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Petco

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1965

🛒 Varejo

👥 B2C

🏥 Saúde

Retail • B2C • Healthcare

A Petco é uma varejista de produtos para animais de estimação voltada para o consumidor e um provedor de serviços de saúde animal. A empresa vende uma ampla variedade de suprimentos e alimentos para animais de estimação (para cães, gatos, peixes, répteis e pequenos animais), produtos para animais (camas, aquários, suprimentos) e oferece serviços profissionais e em loja para animais, incluindo medicina veterinária e programas de saúde animal. Comemorando 60 anos, a Petco se posiciona como um destino para os donos de animais apoiarem a saúde e o bem-estar animal.

Descrição

• Drive growth, retention, and productivity through onboarding and ongoing education and development strategies • Identify, implement, and reinforce Petco quality and safety standards through standard processes and programs • Provide leadership, direction, and training for the department, NSC/SSC, and field on Vet Services education matters • Participate in long-term business planning to grow the core services business • Co-create guest- and pet-focused learning curricula with Vet Services Leaders and the Talent Development team • Lead in-person and ensure successful execution of online training courses for new and existing Vet Services partners • Track onboarding training progress and completion • Partner with Talent Development and external vendors to develop learning assets, providing content, feedback, and business signoff • Collaborate with NSC organizations to drive key initiatives to successful, on-time field deployment • Analyze people performance, sales, and expenses to identify opportunities for learning solutions • Participate in field clinics to understand partner and guest experiences and identify best practices and training opportunities • Co-create long-term learning strategy and roadmap and prioritize learning opportunities • Create and maintain reporting and analysis for training and education • Develop reports analyzing productivity and retention by store, district, zone, region, and company • Ensure compliance with legal, regulatory, quality, and product-specific requirements • Collaborate with Field Leadership and HR to create consistent onboarding and ongoing training programs across regions • Provide oversight and direction for partner training and education • Maintain a safe, secure, and supportive environment and ensure Vet Services team members remain current on products, trainings, and programs

🎯 Requisitos

• College degree in a related field and 5 years of equivalent or relevant training and education experience • Licensed or Registered Veterinary Technician certification preferred • Strong strategic business skills • Strong leadership skills • Strong and effective communication skills • Ability to work with and influence cross-functional teams • Extensive experience in a high sales and service training environment • Prior experience leading organizational change and championing a service culture • Knowledge of training documentation systems/methods • Knowledge of adult learning theories, including assessments and competency-based training • Ability to meet deadlines and fact-check information • Excellent observation skills and attention to detail • Working knowledge of MS Office • Ability to drive/facilitate decisions • Ability to work remotely

🏖️ Benefícios

• Remote work arrangement • Equal employment opportunity protections