Senior Manager, DevOps

🕒 Junho 24

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $155.000 - $185.000 / ano

⏰ Tempo Integral

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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Pindrop

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2011

🛡️ Seguros

💼 Consultoria

🏥 Saúde

Insurance • Consulting • Healthcare

A Pindrop é líder em autenticação de voz e detecção de fraude, oferecendo soluções inovadoras para aumentar a segurança das comunicações por voz. A empresa utiliza tecnologias avançadas, como detecção de vitalidade, análise comportamental e biometria de voz para combater ameaças como deepfakes e falsificações em diversos setores, incluindo bancário, financeiro, segurador e varejo. A Pindrop integra-se com plataformas como a Five9 para fornecer autenticação multifatorial, garantindo tanto a proteção de informações sensíveis quanto uma experiência de usuário perfeita. Com foco na segurança de call centers e dispositivos inteligentes, a Pindrop ajuda empresas a prevenir fraudes e melhorar as interações com clientes, aproveitando tecnologias de ponta em áudio, voz e IA. Suas soluções são confiadas por algumas das maiores instituições financeiras e companhias de seguro do mundo.

Descrição

• Own the DevOps roadmap across CI/CD, infrastructure automation, release workflows, and environment management with a clear focus on engineering velocity, reliability, and operational efficiency. • Lead the DevOps team while partnering closely with Engineering, SRE, Platform, and Product teams to remove production bottlenecks and raise automation standards across the organization. • Cultivate resilient multi-cloud practices across AWS and GCP, driving infrastructure as code (IaC), Kubernetes-based delivery, and modern operational tooling. • Strengthen observability, uptime discipline, and incident response while leading cloud cost and capacity optimization efforts as our platform scales. • Cultivate team capabilities, manage project plans, and build a high-accountability engineering culture that scales fluidly with company needs. • Evaluate and implement AI powered DevOps tools to improve deployment, monitoring, and incident response processes. • Leverage AI and machine learning solutions for predictive analytics, anomaly detection, capacity planning, and root-cause analysis. • Establish governance, security, and compliance standards for AI enabled infrastructure and operations. • Monitor emerging AI technologies and identify opportunities to improve operational efficiency and reduce manual effort.

🎯 Requisitos

• 6+ years of experience leading teams in DevOps, cloud operations, or platform engineering, with direct accountability for performance and delivery. • A strong background operating large-scale SaaS platforms utilizing AWS/GCP, Kubernetes, CI/CD pipelines, and distributed systems. • Practical experience with infrastructure as code (e.g., Terraform, Ansible), scripting (Python or Go), observability platforms, and incident management. • Hands-on experience with AI-assisted engineering tools for code generation, documentation, knowledge management, and operational support. • Proven ability to evaluate emerging AI technologies and drive adoption of practical AI solutions that improve team productivity and operational outcomes.

🏖️ Benefícios

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. • Remote-first environment - giving you flexibility and autonomy in how you structure your day. • While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. • Paid Parental Leave - Including birth, adoptive & foster parents • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! • Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. • Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. • Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.