Senior Voice Engineer

🕒 Julho 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 - $120.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

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Pindrop

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2011

🛡️ Seguros

💼 Consultoria

🏥 Saúde

Insurance • Consulting • Healthcare

A Pindrop é líder em autenticação de voz e detecção de fraude, oferecendo soluções inovadoras para aumentar a segurança das comunicações por voz. A empresa utiliza tecnologias avançadas, como detecção de vitalidade, análise comportamental e biometria de voz para combater ameaças como deepfakes e falsificações em diversos setores, incluindo bancário, financeiro, segurador e varejo. A Pindrop integra-se com plataformas como a Five9 para fornecer autenticação multifatorial, garantindo tanto a proteção de informações sensíveis quanto uma experiência de usuário perfeita. Com foco na segurança de call centers e dispositivos inteligentes, a Pindrop ajuda empresas a prevenir fraudes e melhorar as interações com clientes, aproveitando tecnologias de ponta em áudio, voz e IA. Suas soluções são confiadas por algumas das maiores instituições financeiras e companhias de seguro do mundo.

Descrição

• Architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products. • Integrate and optimize voice network systems—including SIP, VoIP, telephony hardware/software, and cloud-based voice services—for reliability, scalability, and security. • Collaborate closely across engineering, product, and customer-facing teams to deliver seamless voice-driven features. • Design and maintain robust enterprise and carrier-grade voice infrastructure supporting high-security, high-availability environments. • Deliver architectural improvements, optimizing for performance and onboarding new platforms or vendors. • Stay at the forefront of emerging threats in voice security and develop strategies to address them. • Use workflow automation engines, monitoring, and deployment tools to enhance system resilience and efficiency. • Troubleshoot, diagnose, and resolve complex voice and networking technical issues. • Contribute to cross-team technical reviews and best practice dissemination.

🎯 Requisitos

• Deep understanding of voice and data networking technologies (SIP, VoIP, PBX, IVR, SBC telephony platforms, AWS routing) • Experience architecting, implementing, and scaling cloud-native voice infrastructures on AWS or Google Cloud • Skilled at deploying, automating, and monitoring voice platforms for reliability and performance in high-security environments (Python, Ansible, Terraform, GitHub) • Inclusive communicator who collaborates effectively with engineering teams, product managers, and customers • Demonstrated ability to provide mentorship, participate in technical reviews, and foster a company-wide culture of excellence • 5+ years in voice engineering or related fields; advanced degree or industry certifications a plus .

🏖️ Benefícios

• Competitive compensation package with a base annual salary of $100,000–$120,000, along with RSUs (Restricted Stock Units) granted to all employees, ensuring everyone shares in the company’s long-term success. • Remote-first environment - giving you flexibility and autonomy in how you structure your day. • While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid 'employee-only' plan! • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. • Paid Parental Leave - Including birth, adoptive & foster parents • Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. • Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. • Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.