Practice Director, Professional Services

🕒 3 dias atrás

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $148.000 - $172.500 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Ping Identity

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2002

💼 Consultoria

🏥 Saúde

📦 Logística

💰 $35.000.000 Series F - Ping Identity em 2014-09

Consulting • Healthcare • Logistics

A Content Conspiracy é uma agência de copywriting e design criativo. A empresa é especializada na produção de uma ampla gama de serviços de conteúdo e design que ajudam marcas a se destacar e a fazer sua voz ser ouvida. Suas ofertas incluem copywriting e edição para diversos fins, como relatórios anuais, histórias de marca e textos para web (web copy), além de serviços de conteúdo criativo e design, como design de logo e identidade visual, infográficos e web design. A Content Conspiracy também oferece serviços de treinamento e design instrucional por meio de workshops personalizados e treinamentos de comunicação empresarial. A empresa, ágil e remota, atua em Bengaluru, Mumbai e Boston, atendendo a uma grande variedade de clientes no mundo todo.

Descrição

• Lead a region on Ping Identity’s Professional Services team • Drive bookings and services revenue through partnership with regional Sales leadership • Engage in pre-sales activities, position services value, scope engagements, and drive PS bookings • Lead services proposals, Statements of Work, and staffing strategies for complex enterprise deals • Contribute to pipeline growth and services attach through thought leadership, go-to-market planning, and enablement • Develop delivery models and operational interlocks with strategic partners under a “Partner First” strategy • Oversee partner onboarding, certification, delivery quality, and performance • Collaborate with Product and CX teams to improve health scores, onboarding, and partner performance metrics • Own delivery of professional services engagements across the Americas • Drive scalable, repeatable delivery models and mitigate delivery risk • Lead regional participation in global programs including CX Accelerate, AI automation, and onboarding initiatives • Manage, mentor, and inspire delivery managers, project leaders, consultants, and solution principals • Promote collaboration, innovation, customer obsession, career development, coaching, and performance management

🎯 Requisitos

• 10+ years of experience in Professional Services, including at least 5 years in a senior leadership role in software or cloud delivery • Proven ability to build strong sales partnerships and drive Professional Services revenue in a pre-sales capacity • Demonstrated experience with partner ecosystems and co-delivery models • Track record managing delivery organizations with measurable improvements in margin, utilization, and CSAT • Skilled in complex client environments and executive-level stakeholder management • Strong people leadership and organizational development skills • Experience with identity and access management, cybersecurity, or cloud platforms preferred • Ability to travel within the Americas up to 30%

🏖️ Benefícios

• Flexible, collaborative work environment • Employee Resource Groups • Regular company and team bonding events • Competitive benefits and perks • Global volunteering and community initiatives • Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)