Commercial Sales Account Manager

🕒 Setembro 14

🌲 North Carolina – Remoto

infoinfo

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Pioneer Square Brands

Pioneer Square Brands

51 - 200 funcionários

🏭 Manufatura

🔧 Hardware

📚 Educação

Manufacturing • Hardware • Education

<Pioneer Square Brands> Pioneer Square Brands é a empresa-mãe da Brenthaven, Gumdrop, TechShell e VAULT. A empresa projeta, fabrica, testa e certifica cases robustos, sistemas de carregamento, suportes e acessórios que protegem, alimentam e facilitam o pagamento para dispositivos móveis em escolas, empresas e outros ambientes exigentes. Seus produtos visam prolongar a vida útil dos dispositivos, reduzir o desperdício eletrônico e apoiar implementações de K-12 e corporativas com proteção robusta e soluções integradas de carregamento/pagamento.

Descrição

• Manage and grow a portfolio of existing customer accounts, focusing on net revenue retention, renewals, and expansion • Identify at-risk accounts and lead churn recovery and retention efforts • Uncover upsell and cross-sell opportunities within existing accounts • Introduce new and updated products and identify custom product opportunities • Serve as the primary point of contact for customers and build trusted stakeholder relationships • Analyze purchasing patterns, usage data, and market trends to provide recommendations and business reviews • Travel approximately 40% to customer sites, trade shows, and industry events • Maintain accurate CRM records, forecasts, activity, and pipeline reporting • Collaborate with Marketing, Product, Customer Support, and Operations to resolve issues and fulfill customer commitments • Increase net revenue retention by preventing churn and expanding business with existing customers

🎯 Requisitos

• At least 2–5 years in a comparable account management or customer-facing sales role • Experience selling into commercial, B2B, or channel accounts, ideally with physical or consumer hardware products • Proficiency with CRM platforms (e.g., Salesforce or HubSpot) • Comfort working with sales data and reporting tools • Track record of meeting or exceeding retention, renewal, or expansion targets • Comfortable with up to 40% travel to customer sites and trade shows • Ability to build authentic connections and trust with a wide range of stakeholders • Ability to advocate for customers and connect them with internal resources • Customer-centric, data-driven, resilient, adaptable, and technically adept

🏖️ Benefícios

• Competitive salaries • Benefits • Profit sharing • Remote work arrangement • Travel to key customers, partners, and events

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