Litigation Technology Calendar Manager

🔥 11 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $60.000 - $65.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Planet Depos

SiteLinkedInTodas as Vagas

201 - 500 funcionários

⚖️ Jurídico

🤝 B2B

Legal • Legal Tech • B2B

Planet Depos é uma empresa de ponta em tecnologia para transcrição judicial, oferecendo serviços em todo o mundo. Especializando-se em transcrição em tempo real, videografia legal e procedimentos remotos, a Planet Depos utiliza ferramentas avançadas de IA para fornecer suporte litigioso seguro e eficiente. Com uma ampla rede de transcritores judiciais certificados e soluções tecnológicas abrangentes, ela atende profissionais jurídicos em mais de 55 países, oferecendo serviços de transcrição, tradução e interpretação. A Planet Depos é elogiada por seu profissionalismo, confiabilidade e tecnologia inovadora, garantindo que os procedimentos jurídicos sejam conduzidos de maneira fluida e eficaz em qualquer lugar do mundo.

Descrição

• Monitor and manage resource availability using internal scheduling and reporting systems. • Review assignments, forecast staffing needs, identify hard-to-cover jobs, and plan for fluctuations in calendar volume and resource availability. • Assign qualified resources based on skills, client and job preferences, restrictions, availability, and in-house versus outsourced resource use. • Identify clients and assignments appropriate for digital reporting/PPR services. • Review job notes and requirements for hurdles, special requests, and resource information needs. • Coordinate last-minute requests, assignment changes, and coverage challenges with Calendar Department Managers and Litigation Technology Management. • Identify regional coverage gaps, help onboard resources, and communicate resource or coverage concerns. • Build positive relationships with Litigation Technology resources and support resource satisfaction and retention. • Distribute daily Job Assignment Sheets and communicate assignment details. • Serve as a contact for department calls and scheduling or assignment questions. • Monitor and manage the shared Calendar Department inbox and coordinate responses with internal teams. • Troubleshoot time-sensitive operational issues, escalating when appropriate. • Forecast staffing availability and assist with resource availability, staffing capacity, and PTO questions. • Coordinate resource logistics and accommodations, including protective orders, secure-entry names, equipment lists, contact information, dietary restrictions, and client-specific requests. • Maintain accurate resource information, preferences, restrictions, and departmental records. • Identify and implement process improvements across Calendar and Litigation Technology workflows. • Collaborate with Scheduling, Litigation Technology, Sales, Operations, Client Services, and other internal teams. • Be available after hours for emergency situations. • Perform other duties as assigned.

🎯 Requisitos

• At least 3 years of experience, with a demonstrated ability to manage resource and client expectations. • Strong understanding of the legal and court system is a plus. • Strong analytical, critical-thinking, problem-solving, and decision-making skills, with sound judgment and flexibility. • Exceptional organizational and time-management skills, attention to detail, and accuracy. • Excellent written and verbal communication skills and the ability to work effectively with a variety of personalities. • Positive, empathetic, client-service-oriented, and team-focused approach, with strong relationship-building and negotiation skills. • Ability to multitask, prioritize competing responsibilities, and remain calm and professional in a fast-paced, changing environment. • Proficiency with Microsoft Office Suite and ability to learn internal scheduling, assignment, and reporting systems. • Flexibility to support after-hours.

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • Health Savings Account • Voluntary Term Life Insurance • Voluntary Long-Term Disability • Paid Time Off • Paid Holidays • 401(k) • Employee Assistance Program (EAP)

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