Solutions Engineer

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Pliant

201 - 500 funcionários

Fundada em 2020

💳 Fintech

☁️ SaaS

🤝 B2B

💰 $40.000.000 Series B - Pliant em 2025-04

Fintech • SaaS • B2B

A Pliant é uma plataforma de cartões de crédito que permite que empresas, bancos e fintechs emitam e gerenciem cartões de crédito, automatizem pagamentos e otimizem fluxos de trabalho de gastos e contabilidade. A Pliant oferece Apps de Pagamento, uma Pro API para emissão e automação de cartões, Cartões-como-Serviço (CaaS) e Banking-as-a-Service (BaaS) para incorporar ou personalizar programas de cartões, além de contas globais, FX e transferências, crédito & financiamento, e serviços de compliance e habilitação. A empresa atende corporações, e-commerces, revendedores, empresas de SaaS, agências de viagens e de marketing, e bancos com funcionalidades como monitoramento em tempo real, controles de gastos, gerenciamento de recibos, integrações com sistemas de contabilidade e despesas, cartões virtuais de uso único e automação baseada em API. A Pliant possui licença de moeda eletrônica na UE, emite cartões no Reino Unido, é certificada pela PCI DSS e ISO/IEC 27001, e foca na otimização de pagamentos B2B e soluções de finanças incorporadas.

Descrição

• Own technical onboarding & integrations: Plan and drive customer/partner onboarding, integration timelines, and go-live readiness for API-based setups. • Support Sales & Partnerships (pre-sales): Handle technical discovery, solution design, demos, RFP/questionnaires, and proof-of-concepts for enterprise opportunities and partners. • Be the integration “problem solver” during the onboarding (post-sales): Troubleshoot integration challenges, reproduce problems, propose workarounds, and coordinate with Product/Engineering to resolve blockers quickly. • Enable and train developers & operators: Run workshops and training sessions, help customers build confidently on our APIs with best practices, examples, and clear guidance. • Build reusable assets: Collaborate with our technical writer to produce and maintain reference architectures, integration playbooks, checklists, and internal enablement material to improve consistency and speed across implementations. • Bring customer feedback into the product loop: Capture structured feedback, identify recurring pain points, and help translate field insights into product and documentation improvements.

🎯 Requisitos

• 5+ years of relevant experience in solutions engineering/architecture, sales engineering, or technical consulting. • Strong technical experience with APIs and integrations (REST, JSON, webhooks, authentication concepts like OAuth/API keys, Postman/cURL). • Comfortable with one programming language (e.g., TypeScript, Python, Java) to build lightweight prototypes, integration validation, and test workarounds with REST APIs. • Strong communication skills across demos, solution design, and technical enablement with both engineers and business stakeholders. • High-ownership, service-oriented mindset, comfortable driving end-to-end solutions, unblocking others, and systematizing learnings into repeatable assets. • Experience building repeatable processes (intake, triage, enablement assets) to scale our services across many stakeholders. • Experience owning complex customer/partner integrations end-to-end, coordinating multiple stakeholders and driving timelines to completion. • Fluent in English

🏖️ Benefícios

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence. • Your choice of preferred OS, Windows or Mac • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent in a dynamic team with ambitious goals • Flexibility and a remote first work environment. • Company card with a monthly allowance for lunches, coffee, etc. with co-workers

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