Software Implementations Consultant II – EHR For Practice Groups

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $80.000 - $90.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💻 Engenheiro de Soluções

🚫👨‍🎓 Sem graduação necessária

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PointClickCare

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏥 Saúde

💼 Consultoria

⚕️ Seguro de Saúde

💰 Secondary Market em 2022-03

Healthcare • Consulting • Healthcare Insurance

A PointClickCare é uma provedora de software em nuvem focada em aprimorar a colaboração assistencial e a saúde financeira no setor de saúde. A empresa oferece uma plataforma abrangente que conecta equipes de cuidado a dados essenciais, permitindo transições assistenciais contínuas e melhores desfechos para os pacientes. Ao otimizar as operações de instituições de enfermagem especializada, comunidades de moradia sênior e outros provedores de saúde, a PointClickCare ajuda a reduzir ineficiências, gerenciar prescrições de medicamentos, assegurar conformidade e melhorar o desempenho financeiro. A PointClickCare também promove inovação e melhorias de qualidade na saúde por meio de coordenação de cuidado integrada e insights acionáveis entre silos de dados.

Descrição

• Serve as the principal liaison for the Practice Groups EHR delivery team • Lead software implementation and training of best practices in Long-Term and Post-Acute Care environments • Document customer requirements and translate technical requirements into system configurations • Lead business discovery and develop delivery approach recommendations • Ensure data quality, integrity, and security for customer databases • Validate implementation plans and manage communication among project stakeholders • Prepare and deliver customer implementation training based on adult learning principles • Define training expectations and deliver train-the-trainer programs • Conduct learning-needs and readiness assessments • Support customer change management, adoption, and user readiness • Troubleshoot configuration issues and recommend configuration improvements • Maintain training databases for product releases and enhancements • Build stakeholder relationships and communicate issues, risks, escalations, timelines, and delays • Monitor adoption metrics and translate insights into actionable recommendations • Maintain expertise across multiple product offerings and end-to-end solution outcomes • Travel to customer on-site locations when needed to lead meetings and presentations

🎯 Requisitos

• Post-secondary education in business or a technology-related field (preferred) • Previous experience configuring or implementing a software solution, database testing, and end-user support (preferred) • Consulting experience within a software organization performing workflow analysis and documenting and delivering recommendations • Experience working on multiple project teams simultaneously while balancing milestones and objectives efficiently and on time • 2–4+ years in a software implementation role • Excellent communication, organizational, and collaboration skills • Strong analytical and problem-solving skills • Demonstrated attention to detail and adherence to quality validation processes • Proven ability to take accountability for a project, demonstrate initiative, and deliver • Ability to work independently, prioritize delivery, and adapt priorities • Results-oriented with adaptability, problem-solving, and critical-thinking skills

🏖️ Benefícios

• Benefits starting from Day 1 • Retirement Plan Matching (RRSP & 401K) • Flexible Paid Time Off • Lifestyle/Wellness Spending Account • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Learning Programs & Resources • Employee Recognition … and more!