Director, National Accounts

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🕒 Novembro 3

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Post Acute Analytics

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2014

🏥 Saúde

☁️ SaaS

🤝 B2B

💰 Venture Round - Post Acute Analytics em 2025-09

Healthcare • SaaS • B2B

A Post Acute Analytics é uma empresa de tecnologia voltada para a área da saúde que oferece uma plataforma de gestão de cuidados pós-agudos baseada em nuvem (Continuum of Care Suite™) e consultoria clínica para proporcionar aos sistemas de saúde total transparência nas jornadas dos pacientes após cuidados agudos. Sua plataforma, movida pela "Anna™", oferece captura automatizada de dados de fontes estruturadas e não estruturadas, conexões em tempo real com registros médicos eletrônicos (EMRs) agudos e pós-agudos, análise preditiva para identificar pacientes de alto risco, rastreamento de pacientes e alertas de "fora do curso", além de criação automatizada de caminhos de cuidado para apoiar a utilização e gestão de cuidados. A PAA foca em contratos baseados em valor e risco (pacotes, ACOs, Medicare Advantage) e posiciona suas soluções para reduzir readmissões, diminuir o custo total do cuidado e melhorar a utilização dentro da rede, entregue como uma solução SaaS/nuvem com integrações e programas de parceiros.

Descrição

• Serve as the senior PAA relationship owner for assigned national payer and health system accounts • Own VP-level and executive relationships within assigned accounts • Lead executive-level QBRs and strategic reviews • Personally own account escalations • Ensure accounts meet or exceed contractual commitments, outcomes, KPIs, service levels, and business objectives • Monitor utilization, engagement, and performance data; identify risks and drive mitigation • Track and analyze KPIs and performance targets; identify outliers, determine root causes, and drive corrective action • Own renewal cycles for named accounts and partner with Growth on expansion opportunities • Act as a strategic consultant to client operating leadership • Diagnose operational, clinical, and financial challenges and design recommendations • Lead strategic initiatives including utilization optimization, workflow redesign, ROI expansion, and network strategy • Translate client objectives into operating plans for internal delivery teams • Lead root cause analyses, recovery plans, and strategic deliverables • Build ROI and outcomes narratives for each account • Apply analytical rigor to account planning, utilization trends, KPI performance, financial modeling, and outlier diagnostics • Coordinate Clinical, Product, Operations, Implementation, and Growth teams to deliver account commitments • Represent the client internally, inform the product roadmap, escalate risks, and influence prioritization • Partner with Sales and the executive team on strategic pursuits, references, and expansion • Develop a scalable account-ownership model and potentially develop direct reports over time

🎯 Requisitos

• Eight or more years of progressive client-facing experience, including substantial time leading enterprise healthcare accounts • Direct experience managing national payer relationships, including Medicare Advantage, MCOs, managed care organizations, or ACOs • Experience with health plan operating leadership, organizational structures, and clinical operations • Deep post-acute care fluency, including SNFs, home health, LTACs, prior authorization, case management, and utilization review • Demonstrated track record of retaining and growing complex enterprise healthcare accounts by delivering measurable value against contractual commitments • Executive presence and credibility with client senior leadership • Comfort presenting to and engaging VPs and executive leaders in Utilization Management, Operations, and Clinical Oversight • Ability to move between strategic thinking and hands-on execution, including building plans, workbooks, decks, and recovery memos • Consulting toolkit including hypothesis-driven problem solving, structured written and verbal communication, executive presence, and strategic initiative leadership • Analytical fluency in ROI modeling, KPI diagnostics, utilization data interpretation, and financial narrative construction • Advanced proficiency in Microsoft Excel and PowerPoint for executive audiences • Bachelor’s degree required • Prior consulting background at a strategy, operations, or management consulting firm strongly preferred • Master’s degree (MBA, MHA, MPH, or clinical) preferred • Prior experience at a healthcare technology, care management, or utilization management vendor selling into or supporting national accounts preferred • Experience with value-based care contracting, risk-sharing arrangements, or ACO-facing product delivery preferred • Experience in a growth-stage healthcare technology environment preferred

🏖️ Benefícios

• Health and welfare benefits • Flexibility • Growth • Defined promotion path to Senior Director, National Accounts • Reasonable accommodations throughout the application and employment process

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