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Funding Manager

Vaga não está no LinkedIn

🕒 Outubro 27

🏈 Ohio – Remoto

infoinfo

💵 $70.000 - $86.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Prentke Romich GmbH, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 27

Ainda aberta no site da Prentke Romich GmbH. Verificada 3 horas atrás.

Logo of Prentke Romich GmbH

Prentke Romich GmbH

51 - 200 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

🔧 Hardware

Healthcare • Healthcare Insurance • Hardware

A Prentke Romich GmbH é uma empresa alemã especializada em ferramentas de comunicação assistiva. Desde 1991, a empresa fornece soluções em todo o país para indivíduos que enfrentam desafios de comunicação, como aqueles com autismo, ELA ou outras deficiências. A empresa oferece uma gama de produtos, incluindo comunicadores dinâmicos, dispositivos com controle ocular e software de vocabulário para melhorar a comunicação de indivíduos não falantes ou com fala parcial. Como um dos maiores fornecedores de tais ferramentas na Alemanha, a Prentke Romich foca em permitir uma vida mais autodeterminada para seus usuários através de ajudas tecnológicas.

Descrição

• Provide day-to-day operational leadership for funding and trial teams • Lead and develop funding and trial teams through coaching and performance oversight • Supervise and develop team members • Manage workloads and service levels • Monitor performance metrics and address workflow barriers and escalations • Partner with Regional Managers to promote alignment and collaboration among Consultants, Funding Specialists, and Trial Program Specialists • Assign and rebalance workloads based on volume, capacity, coverage needs, and business priorities • Track volume, aging, backlog, capacity, and other operational metrics • Identify trends and implement action plans • Coordinate onboarding logistics and ongoing refresher training • Identify workflow challenges and recommend practical solutions to improve processes and tools

🎯 Requisitos

• Bachelor’s degree in Business, Healthcare Administration, Operations Management, or a related field required; an equivalent combination of education and relevant experience may be considered • Minimum of 3 years of experience in operations leadership, customer support operations, funding or trial program support, healthcare administration, or another workflow-based service environment required • Minimum of 2 years of experience supervising, coaching, training, and leading staff in a high-volume, deadline-driven environment, or an equivalent combination of leadership or project management experience required • Strong leadership skills in a high-volume, deadline-driven environment • Strong workforce planning and workload management skills, including scheduling, coverage planning, and resource allocation • Ability to use operational metrics such as backlog, productivity, and quality data to identify trends and take action • Strong communication and collaboration skills with the ability to escalate issues clearly and appropriately • Strong problem-solving and root-cause analysis skills • Proficiency with business systems, portals, work queues, and Microsoft Office tools or equivalent platforms • Commitment to providing a positive internal and external customer experience • Equivalent combination of education and relevant experience may be considered

🏖️ Benefícios

• Mission-driven impact helping individuals access life-changing communication technology • Leadership and development opportunities • Coaching and development of Funding Specialists and Trial Program Specialists • Cross-functional collaboration with Regional Managers and regional teams

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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