Senior Solution Architect, ITOM

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🕒 Março 26

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

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Presidio

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🤖 Inteligência Artificial

🔒 Cibersegurança

🏢 Corporativo

Artificial Intelligence • Cybersecurity • Enterprise

A Presidio é uma empresa global de soluções e serviços de TI que projeta, implementa e gerencia plataformas digitais ágeis e seguras para ajudar clientes corporativos a acelerar a transformação digital. Suas ofertas incluem migração para a nuvem e plataformas modernas, serviços gerenciados, IA e análises de dados (incluindo IA agêntica e privada), cibersegurança, redes, colaboração e financiamento de ciclo de vida/finops e de aquisição/consumo. A Presidio atende setores regulados e corporativos como saúde, mídia e entretenimento, finanças, setor público e serviços públicos.

Descrição

• Lead and mentor teams of Associate, Staff, and Senior Solution Architects to deliver world-class solutions. • Develop and maintain products that support Contender Solution's business objectives. • Provide strategic guidance on ServiceNow and other platforms, driving customer success by aligning with their business goals. • Support and influence the architectural direction of products and projects. • Lead customer workshops with BPC support, ensuring all technical and business requirements are addressed. • Guide customers through the adoption of new products, ensuring alignment with their current maturity and business needs. • Field complex and difficult questions from customers, providing expert solutions and overcoming objections. • Lead product demos, showcasing technical capabilities to meet customer requirements. • Design integrations between ServiceNow and third-party applications, ensuring seamless data flow and operational efficiency. • Develop technical designs based on business requirements, creating scalable and secure architectures. • Contribute to the development of unique intellectual property, driving innovation within the company. • Oversee technical reviews, ensuring the quality of deliverables meets the company's standards. • Actively mentor Associate and Staff Solution Architects, providing guidance and support as needed. • Collaborate with cross-functional teams to ensure smooth implementation of architectural solutions. • Participate in technical interviews for potential new hires, ensuring the team continues to grow with top talent.

🎯 Requisitos

• Proven experience in leading architectural design and development for large-scale projects, ideally in a ServiceNow environment. • Experience in designing integrations between ServiceNow and other third-party applications. • Track record of successfully guiding customers through complex technical questions and product adoption. • Experience in leading workshops and presentations to customers. • At least two Certified Implementation Specialist certifications from SNow Learning or equivalent. • Additional certifications in relevant technologies are a plus. • Expertise in ServiceNow platform and solutions. • Strong understanding of industry best practices and methodologies. • Excellent problem-solving, leadership, and communication skills. • Ability to mentor and guide junior team members in both technical and professional growth. • Ability to develop and maintain complex technical designs and integrations.

🏖️ Benefícios

• Health insurance • 401(k) matching • Professional development opportunities