Luxury Travel Consultant – Customer Experience (Remote)

🕒 Março 14

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Prestige Travel Agency by Mich

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1 - 10 funcionários

👥 B2C

🛍️ Comércio Eletrônico

B2C • eCommerce

A Prestige Travel Agency by Mich é uma agência de viagens independente operada por um contratante individual afiliado à Archer Travel Service e Evolution Travel. A agência oferece serviços de reservas de viagens para consumidores, apoia agentes independentes (registro de agentes, login e suporte técnico) e disponibiliza sites de viagem com marca para clientes e agentes. É uma Vendedora de Viagens registrada em vários estados dos EUA e lida com o atendimento ao cliente e reservas para viajantes de lazer.

Descrição

• Provide responsive and professional customer support via phone, email, and online messaging • Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations • Communicate essential travel details, documentation requirements, and agency guidelines • Monitor bookings to ensure accuracy and follow up to confirm client satisfaction • Resolve client questions or concerns with care and a solutions-focused mindset • Maintain organized records and update internal systems as needed

🎯 Requisitos

• Strong communication and interpersonal skills • Customer service experience in travel, hospitality, or a related field preferred • Ability to work independently in a remote environment • High level of organization and attention to detail • Comfortable using digital tools, booking platforms, and communication software • Passion for travel and creating positive client experiences

🏖️ Benefícios

• Fully remote position (work from anywhere within approved locations) • Flexible work schedule options • Career development and advancement opportunities • Travel-related perks and industry discounts • Collaborative and supportive team culture with training provided