Travel Customer Service Representative (Remote)

🕒 Março 14

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Prestige Travel Agency by Mich

SiteLinkedInTodas as Vagas

1 - 10 funcionários

👥 B2C

🛍️ Comércio Eletrônico

B2C • eCommerce

A Prestige Travel Agency by Mich é uma agência de viagens independente operada por um contratante individual afiliado à Archer Travel Service e Evolution Travel. A agência oferece serviços de reservas de viagens para consumidores, apoia agentes independentes (registro de agentes, login e suporte técnico) e disponibiliza sites de viagem com marca para clientes e agentes. É uma Vendedora de Viagens registrada em vários estados dos EUA e lida com o atendimento ao cliente e reservas para viajantes de lazer.

Descrição

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests • Provide accurate and timely information regarding destinations, travel requirements, and agency policies • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction • Proactively follow up with clients before and after travel to ensure a positive experience • Address client concerns with empathy, professionalism, and solution-oriented thinking • Maintain accurate documentation and update booking systems as required

🎯 Requisitos

• Excellent verbal and written communication skills • Customer service experience (travel, hospitality, or service-related experience preferred) • Strong organizational skills and attention to detail • Comfortable using technology and learning new systems and booking platforms • Reliable, proactive, and able to manage multiple client requests efficiently • Genuine interest in travel and helping clients plan memorable experiences

🏖️ Benefícios

• 100% remote work environment • Flexible scheduling options • Opportunities for professional growth within the company • Access to travel perks and industry-related discounts • Supportive team culture with ongoing training and development