Senior Manager

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PrivateDoc

SiteLinkedInTodas as Vagas

1 - 10 funcionários

⚕️ Seguro de Saúde

🛍️ Comércio Eletrônico

👥 B2C

Healthcare Insurance • eCommerce • B2C

PrivateDoc é um provedor de serviços de saúde oferecendo uma gama de serviços de saúde digital, incluindo perda de peso, suporte a disfunção erétil, terapia de reposição hormonal, cuidados com a pele, soluções para perda de cabelo e mais. Eles fornecem kits de teste de saúde sexual para homens e mulheres e suporte para condições como enxaqueca e rinite alérgica. Operando por meio de um plano de tratamento digital interativo disponível através de seu aplicativo móvel, a PrivateDoc garante que os pacientes recebam soluções de saúde personalizadas de médicos registrados no Reino Unido com entrega discreta de medicamentos no dia seguinte. A empresa é altamente avaliada por seu atendimento ao cliente e eficiência, conforme demonstrado por suas avaliações no Trustpilot.

Descrição

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution • Design operational models for new programs, including assessing trade-offs of different design decisions (e.g., targeting, payments, customer service) • Define, track, and report operational and efficiency metrics • Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk • Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support • Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects • Directly manage one or more Managers to deliver high-quality operations and programming • Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent. • Establish and maintain high-quality relationships with donors and operational partners • Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers • Contribute to project design and project-manage new opportunities • Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposals • Identify and pursue fundraising opportunities for new programs • Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space

🎯 Requisitos

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. • 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics) • Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions • Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences • Enthusiasm for dynamic environments, which may lack a pre-defined playbook for success and involve significant “learning by doing” • Ability to approach tasks with resourcefulness and to work in a highly self-directed manner • Ability to manage day-to-day operations while simultaneously building more robust, efficient systems • Experience and high comfort level working in developing-country or high-risk settings • Understanding the context in our countries of operation strongly preferred • Experience working in conflict settings • Fluency in multiple other GiveDirectly working languages (French, Portuguese)

🏖️ Benefícios

• A supportive team that works hard and cares hard • A robust health benefits plan (exact details will vary by country) • Flexible paid time off that staff is encouraged to take • Allowances for desk set-up and learning and development