Senior HME RCM Specialist

🕒 Setembro 26

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Prochant

501 - 1000 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

A Prochant é uma empresa especializada em otimizar o gerenciamento do ciclo de receita (RCM) para o setor de cuidados domiciliares, incluindo equipamentos médicos domiciliares, infusão e cuidados de saúde domiciliares. Eles utilizam tecnologia inovadora e equipes especializadas para melhorar o desempenho financeiro e a eficiência de seus clientes. Os serviços da Prochant cobrem admissão, faturamento e cobrança, com ofertas de parcerias flexíveis para atender a diversas necessidades operacionais. Sua tecnologia proprietária Prochant Pulse inclui análises e gerenciamento de fluxo de trabalho impulsionado por IA para melhorar a tomada de decisões e a produtividade. Ao lidar com os processos de RCM, a Prochant permite que os clientes se concentrem mais no atendimento ao paciente e no sucesso operacional.

Descrição

• Provide thought leadership, quality assurance, and advanced expertise in billing and collections within Prochant’s HME Division. • Oversee timely and accurate processing of HME reimbursement claims, including intake, eligibility/prior authorization, qualification, confirmation, billing, denials, accounts receivable, held/stopped release, or cash posting. • Follow up with health plans and ensure clean claim submission. • Serve as a flexible resource addressing emerging challenges, escalated client concerns, process breakdowns, and operational priorities. • Utilize billing software, payer portals, and data reporting tools to manage outstanding accounts receivable and enhance cash collections. • Mentor and train global reimbursement specialists on best practices and billing challenge resolution. • Act as liaison between reimbursement specialists and management, assisting with escalated client concerns. • Conduct quality assurance checks for claim accuracy, compliance, efficiency, and client-required protocols. • Identify and resolve or escalate roadblocks affecting clients or Prochant. • Maintain strong relationships with the Reimbursement Manager and respond to inquiries professionally and clearly. • Prioritize responsibilities, manage workload, and adapt to changing priorities while meeting deadlines and outcomes. • Collaborate with offshore teams and support organizational needs. • Support special projects, process improvement initiatives, and cross-functional efforts contributing to operational excellence and client satisfaction.

🎯 Requisitos

• High School diploma or equivalent required. • Minimum 2 years of experience in home HME billing and collections. • Experience using Brightree, CPR+, CareTend, or WeInfuse software preferred. • Strong written and verbal communication skills with an ability to mentor and train others. • Demonstrated initiative and problem-solving ability. • Deep knowledge and experience billing and collecting major medical claims for home HME, ambulatory HME, and/or specialty pharmacy. • Ability to demonstrate a clear understanding of CMS 1500 and 837 claim formatting and billing process.

🏖️ Benefícios

• Health Insurance • Gap Insurance • Dental Insurance • Vision Insurance • Short Term/Long Term Disability (company paid) • Term Life Insurance (company paid, employee can elect additional) • Disability Income • Level Term Life • Accident Insurance • Critical Illness Insurance • Floating holidays and paid time off • 401K with Company match • Family Teledoc Plan (Company Paid) • Fortune 500 level benefits package

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