Distributor Account Manager

🕒 Julho 27

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Provi

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2017

🍽️ Alimentos e Bebidas

🏪 Marketplace

🛍️ Comércio Eletrônico

Food & Beverage • Marketplace • eCommerce

A Provi é um mercado online abrangente, desenvolvido especificamente para a indústria de bebidas alcoólicas. Ela atende a diversos níveis do setor, incluindo importadores, distribuidores, bares e varejistas, oferecendo soluções que simplificam o complexo processo de pedido, venda e promoção de bebidas alcoólicas no atacado. Com um extenso banco de dados de mais de 750. 000 produtos e mais de 1. 000 portfólios de distribuidores, a Provi permite que os usuários pesquisem produtos, visualizem detalhes de preços, gerenciem pedidos e interajam de maneira eficiente com representantes de vendas. Sua plataforma oferece uma experiência perfeita, ajudando os usuários a economizar tempo e se manterem organizados ao simplificar seu processo de compras. A Provi se posiciona como uma solução para compradores no atacado e profissionais de vendas de bebidas alcoólicas nos EUA, abraçando a tecnologia, incluindo IA, para aprimorar a funcionalidade do mercado.

Descrição

• Owning strategic relationships with enterprise distributor partners, including regular engagement with senior leadership and executive stakeholders, as well as sales managers and representatives, to understand business goals and identify opportunities to increase adoption of Provi. • Lead onboarding, product training sessions, business reviews, and strategic planning conversations with distributor stakeholders. • Drive adoption of Provi's products and tools through education, best-practice recommendations, and ongoing account management. • Identify opportunities to expand product usage and introduce additional Provi solutions that align with customer needs. • Coordinate complex contract renewals with enterprise distributor partners, aligning pricing and terms to deliver value, navigating executive-level negotiations, and securing long-term agreements that support mutual growth • Maintain a tight handle on escalations and support trends, coordinating cross-functionally to ensure issues are addressed quickly and effectively • Monitor account health, proactively address risks, and coordinate cross-functional resources to resolve customer issues. • Partner closely with Product, Customer Support, Sales, and other internal teams to advocate for distributor needs and improve the customer experience.

🎯 Requisitos

• 3-5+ years of experience in Account Management, Customer Success, Client Services, Sales, or a related customer-facing role • Experience managing a portfolio of customers and building long-term relationships. Enterprise or strategic accounts is a plus. • Strategic Ownership: Demonstrated ability to influence stakeholders at multiple organizational levels, with strong judgement and autonomy when managing complex, high-impact partnerships • Executive Presence: Confidence and clarity of verbal and written communications with senior leaders and C-suite stakeholders, with experience leading customer presentations, trainings, or business reviews. • Integration Expertise: Ability to learn and deeply understand Provi’s integrations and ability to translate complexity into clear recommendations • Influence & Leadership: Able to drive alignment internally and externally without direct authority • Trusted Partner: Builds credibility, navigates resistance, and grows Provi’s strategic relevance within enterprise organizations • Other: Comfortable using CRM platforms (Salesforce preferred) and customer success tools. • Willingness to travel as needed to support distributor partners.

🏖️ Benefícios

• Health, Dental, Vision • 401(k) with match • Commuter Perks • Long/Short Term Disability • Employee Assistance Program • Unlimited PTO • Paid Parental Leave