Human Resource Solutions Specialist

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🕒 Setembro 22

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👩‍👩‍👧‍👦 Recursos Humanos (RH)

👻 Score fantasma 12%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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PuzzleHR

201 - 500 funcionários

Fundada em 2019

👥 RH Tech

🤝 B2B

🎯 Recrutamento

HR Tech • B2B • Recruitment

A PuzzleHR é uma empresa de serviços de RH que oferece RH como serviço (HRaaS). Atuando como um departamento de RH fracionado e parceiro terceirizado de RH, a PuzzleHR oferece funções de RH gerenciadas e sob demanda, incluindo gestão de folha de pagamento, administração de benefícios, suporte a afastamentos, compliance trabalhista, aquisição de talentos e terceirização de processos de recrutamento (RPO), aprendizagem e desenvolvimento, gestão de aplicativos e documentos e serviços gerenciados de HCM (Dayforce, UKG). A empresa também oferece suporte aos colaboradores por meio do aplicativo Direct Connect e se posiciona como uma solução escalável de terceirização de RH para empresas em crescimento de diversos setores.

Descrição

• Facilitate HR processes, including handbook creation, job descriptions, compensation analysis, and compliance-related tasks • Conduct client interviews and partner with HR Primary to develop and finalize employee handbooks • Complete Forms I-9, verify documentation, conduct audits, and maintain accurate employee records • Reconcile benefits statements and assist with benefits-related administration • Support recruitment coordination, including tracking candidate status in HRIS systems and managing follow-up communications • Perform general administrative and clerical tasks, including preparing client and employee correspondence • Configure, maintain, and troubleshoot HRIS platforms including Paylocity, ADP, Paycor, and similar systems • Execute system configuration updates supporting HR, payroll, and benefits programs • Perform system audits, testing, and diagnostics to ensure data integrity, accuracy, and functionality • Identify and resolve system errors, data discrepancies, and integration issues; escalate when necessary • Support system implementations and ensure successful system alignment with client HR programs • Engage directly with clients to support HR initiatives, system solutions, and issue resolution • Participate in client-facing meetings supporting HR and system-related discussions, initiatives, and deliverables • Collaborate with HR, Sales, and Managed Services teams to ensure successful outcomes and identify additional service opportunities • Identify and implement process and system improvements to enhance efficiency, scalability, and user experience • Support optimization of workflows, automations, and service delivery models • Perform other related duties as assigned

🎯 Requisitos

• Bachelor’s degree in Human Resources or related field and/or equivalent experience • At least two (2) years of related experience preferred • Hands-on experience with HRIS platforms such as Paylocity, ADP, Paycor, or similar systems required • Experience supporting system configurations, audits, or implementations preferred • SHRM-CP credential preferred • Payroll and benefits experience preferred • Excellent verbal and written communication skills • Strong interpersonal and customer service skills • Excellent organizational skills and attention to detail • Strong time management skills with a proven ability to meet deadlines • Ability to function effectively in a fast-paced and sometimes stressful environment • Proficient with Microsoft Office Suite or related software • Strong analytical and problem-solving skills, particularly related to HR systems and data • Prolonged periods of sitting at a desk and working on a computer • Must be able to move up to 15 pounds at times • Must be able to participate in or facilitate video conferences and virtual meetings

🏖️ Benefícios

• Equal opportunity employer • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role

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