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Senior Consultant, Safety and Reliability

🕒 Outubro 23

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $126.000 - $153.000 / ano

⏰ Tempo Integral

🟠 Sênior

💼 Consultor

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Qualtrics, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 23

Ainda aberta no site da Qualtrics. Verificada 3 horas atrás.

Logo of Qualtrics

Qualtrics

5001 - 10000 funcionários

Fundada em 2002

🏢 Corporativo

☁️ SaaS

🤝 B2B

💰 $180.000.000 Series C em 2017-04

Enterprise • SaaS • B2B

A Qualtrics é uma provedora líder de software de gestão de experiências (Experience Management — XM) que ajuda organizações a aprimorar as experiências de clientes, colaboradores e de pesquisa de mercado. A empresa oferece um amplo portfólio de soluções, incluindo ferramentas para Customer Experience (CX), engajamento de colaboradores, estratégia e pesquisa, e plataformas de gestão de experiências impulsionadas por inteligência artificial (IA). A Qualtrics permite que as empresas eliminem atritos nas interações digitais, otimizem o autosserviço digital e obtenham insights profundos de qualquer interação com clientes ou colaboradores. Sua tecnologia foi projetada para capacitar equipes a tomar decisões orientadas por dados, elevando a satisfação do cliente e melhorando os resultados de negócio em diversos pontos de contato.

Descrição

• Support client engagements focused on expanding High Reliability Organization principles, improving safety culture metrics, and reducing clinical errors across care delivery settings • Construct analyses of payer metrics, authorization trends, denial rates, and behavioral assessments to identify root causes and formulate actionable recommendations • Execute engagement plans on time and within budget • Prepare client deliverables including data reviews, quality assessments, and executive presentations • Deliver training and coaching programs for patient-facing teams • Serve as a direct point of contact for project workstreams • Build credibility with client teams, coordinate resources, and manage project risks • Collaborate with clinical teams and management to turn complex analytics into process improvements • Share risks, recommendations, and progress updates with client management and project leads • Help shape safety methodologies, training toolkits, and client offerings

🎯 Requisitos

• 10+ years of healthcare industry experience focused on safety and high reliability • Demonstrated experience participating in or driving performance improvement and safety initiatives within healthcare settings • Practical experience coaching, training, or facilitating patient-facing teams • Strong analytical skills with proficiency in Excel, MS Office, and data querying/analytical tools such as SQL, SAS, and Access • Bachelor's degree required • Ability to travel 50–75% (approximately 10 days/month on-site across the US and select international locations) • Prior consulting or safety and reliability implementation experience strongly preferred • Master's degree or clinical background in Nursing, Medicine, Pharmacy, Safety/Quality/Risk Management preferred

🏖️ Benefícios

• Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents • Variable allowances for wellness, meals, transportation, and more • Medical, dental, vision, life and disability benefits • 401(k) with match • Paid time off • Wellness reimbursement • Mental health benefits • Experience bonus • Potential sign-on bonus • Potential restricted stock units • Personalized Career Action Planning • Career growth and analytical skill development opportunities

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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