Deal Desk Analyst

🕒 Agosto 7

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $80.000 - $100.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧐 Analista

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 0%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Quantum Metric

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2015

💼 Consultoria

🏥 Saúde

✈️ Turismo

💰 $200.000.000 Series B em 2021-01

Consulting • Healthcare • Travel

Quantum Metric é uma plataforma de análise digital projetada para auxiliar equipes de negócios, tecnologia e análises a entender e otimizar experiências digitais. A plataforma oferece uma variedade de capacidades, incluindo replay de sessão, sumarização de sessão impulsionada por IA, dashboards, análise de jornada e monitoramento e alertas. Quantum Metric ajuda as empresas a identificar e quantificar pontos de fricção, visualizar interações dos usuários e melhorar o desempenho das páginas. Com funcionalidades como análise de aplicativos móveis, construção de segmentos e monitoramento de desempenho, a plataforma fornece insights abrangentes sobre o comportamento do cliente e questões técnicas. Quantum Metric atende a uma variedade de indústrias, incluindo varejo, serviços financeiros, turismo e hospitalidade, telecomunicações, jogos e saúde, sendo confiada por grandes empresas para melhorar a satisfação do cliente e impulsionar o crescimento da receita.

Descrição

• Develop a deep understanding of Quantum's product packaging, pricing models, and commercial policies to provide deal structuring and quoting support to Sales and Customer Success • Draft, review, and manage standard and complex, non-standard Order Forms throughout the deal cycle • Serve as the primary Deal Desk contact for Sales, Legal, Finance, and Customer Success • Review customer redlines to Order Forms and identify impacts to deal structure, revenue recognition, and business policies • Guide internal stakeholders on appropriate responses and required approvals • Partner with Sales, Customer Success, Finance, and Legal to structure customer-focused solutions aligned with commercial and operational policies • Support opportunity management in Salesforce, ensuring opportunities are accurate, complete, and closed timely • Identify process improvements and drive initiatives to simplify, standardize, and scale the deal lifecycle • Collaborate cross-functionally to ensure accurate guidance, clear communication, and a consistent customer experience • Contribute to scalability through automation initiatives, playbook development, dashboards, sales analytics, and performance reporting

🎯 Requisitos

• Must be located in Eastern or Central Time Zone • 2+ years of experience in Deal Desk or a similar commercial operations role • Experience structuring and quoting complex SaaS transactions • Experience with Salesforce (SFDC) and a CPQ platform; DealHub preferred • Familiarity with MSAs, Order Forms, and customer contract redlines • Ability to identify commercial issues, propose acceptable alternatives, and coordinate responses with Legal and cross-functional stakeholders • Ability to understand business objectives and translate them into practical, scalable commercial solutions • Strong analytical, problem-solving, and organizational skills with exceptional attention to detail • Ability to manage multiple priorities, work independently, and own transactions from quote through execution • Excellent interpersonal, verbal, and written communication skills • Ability to collaborate effectively across cross-functional teams • Customer-focused mindset and commitment to high-quality internal support and service • Self-starter with initiative, curiosity, and accountability

🏖️ Benefícios

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) • FSA, DCFSA, and HSA accounts • Employee Assistance Programs (EAP) • Telehealth options • Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident • Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program • Discounts on Pet Insurance • 401k (with employer match) and Options / Equity • 13 company holidays • Unlimited Paid Time Off • Sick leave • Parental/Adoption Leave • Promotional opportunities • Rewards and recognition programs • Robust onboarding and training program • One-time stipend for work-at-home employees • Monthly business expense stipend • Flexible work environments • Employee Discount Program (Perks at Work) • Employee Referral Program • Lead Referral Program • MacBook and awesome swag delivered to your door • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) • Regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings • Employee Resource Groups • Coaching and training programs • Professional development resources