Senior Solutions Engineer

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $112.000 - $154.000 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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Quantum Metric

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2015

💼 Consultoria

🏥 Saúde

✈️ Turismo

💰 $200.000.000 Series B em 2021-01

Consulting • Healthcare • Travel

Quantum Metric é uma plataforma de análise digital projetada para auxiliar equipes de negócios, tecnologia e análises a entender e otimizar experiências digitais. A plataforma oferece uma variedade de capacidades, incluindo replay de sessão, sumarização de sessão impulsionada por IA, dashboards, análise de jornada e monitoramento e alertas. Quantum Metric ajuda as empresas a identificar e quantificar pontos de fricção, visualizar interações dos usuários e melhorar o desempenho das páginas. Com funcionalidades como análise de aplicativos móveis, construção de segmentos e monitoramento de desempenho, a plataforma fornece insights abrangentes sobre o comportamento do cliente e questões técnicas. Quantum Metric atende a uma variedade de indústrias, incluindo varejo, serviços financeiros, turismo e hospitalidade, telecomunicações, jogos e saúde, sendo confiada por grandes empresas para melhorar a satisfação do cliente e impulsionar o crescimento da receita.

Descrição

• Own the technical strategy for complex enterprise sales cycles across the Americas from discovery to close • Architect and lead tailored demonstrations and narratives, including Felix Agentic use cases, aligned to C-level business outcomes • Lead and de-risk technically and politically complex proofs-of-concept, defining success criteria and quantifying enterprise-scale business value • Design scalable, enterprise-grade solution architectures and articulate ROI-based value propositions for major accounts • Mentor and upskill Solutions Engineers, share best practices, and act as a technical escalation point • Partner with Account Executives, RVPs, and Customer Success on deal orchestration for named and strategic accounts • Coordinate with Product and Engineering on post-sales onboarding and roadmap influence • Lead RFP responses for strategic accounts and provide structured customer input to the product roadmap, particularly around Felix Agentic • Contribute to demo strategy, configuration standards, best practices, and value delivery practices • Lead strategic and technical initiatives involving multiple team members • Participate actively in hiring processes and hiring decisions

🎯 Requisitos

• 6+ years in Enterprise Pre-Sales/Solutions Engineering within SaaS or software, with a track record on large, complex deals • Proven success leading complex, multi-layered sales cycles in the Digital Experience / Digital Analytics space • Strong executive presence with technical teams and C-suite stakeholders • Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning • Native iOS/Android experience is a plus • Experience mentoring or informally leading other Solutions Engineers • Experience building reusable tools/assets beyond your own deals • Exceptional storytelling and executive-level presentation skills • Clear ownership up and down the chain, aligning AEs and leadership while partnering with ICs • Disciplined Salesforce hygiene is required • Strong organizational skills to manage multiple high-stakes deals simultaneously • Ability to travel 20–25% • Professional-level fluency in Spanish is a plus • Deep experience in Digital Experience Analytics or CXM platforms is preferred • Hands-on familiarity with agentic AI, enterprise data architecture, or tagging strategies is preferred • Background in high-growth SaaS or digital transformation consulting is preferred • Experience as an informal or formal technical lead for a pre-sales team is preferred

🏖️ Benefícios

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) • FSA, DCFSA, and HSA accounts • Employee Assistance Programs (EAP) • Telehealth options • Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident • Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program • Discounts on Pet Insurance • 401k (with employer match) and Options / Equity • 13 company holidays • Unlimited Paid Time Off • Sick leave • Parental/Adoption Leave • Promotional opportunities • Rewards and recognition programs • Robust onboarding and training program • One-time stipend for work-at-home employees • Monthly business expense stipend • Flexible work environments • Employee Discount Program (Perks at Work) • Employee Referral Program • Lead Referral Program • MacBook and awesome swag delivered to your door • Encouraging and collaborative culture • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) • Coaching and training programs • Regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings • Employee Resource Groups