Solutions Engineer

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $98.000 - $140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Quantum Metric

501 - 1000 funcionários

Fundada em 2015

💼 Consultoria

🏥 Saúde

✈️ Turismo

💰 $200.000.000 Series B em 2021-01

Consulting • Healthcare • Travel

Quantum Metric é uma plataforma de análise digital projetada para auxiliar equipes de negócios, tecnologia e análises a entender e otimizar experiências digitais. A plataforma oferece uma variedade de capacidades, incluindo replay de sessão, sumarização de sessão impulsionada por IA, dashboards, análise de jornada e monitoramento e alertas. Quantum Metric ajuda as empresas a identificar e quantificar pontos de fricção, visualizar interações dos usuários e melhorar o desempenho das páginas. Com funcionalidades como análise de aplicativos móveis, construção de segmentos e monitoramento de desempenho, a plataforma fornece insights abrangentes sobre o comportamento do cliente e questões técnicas. Quantum Metric atende a uma variedade de indústrias, incluindo varejo, serviços financeiros, turismo e hospitalidade, telecomunicações, jogos e saúde, sendo confiada por grandes empresas para melhorar a satisfação do cliente e impulsionar o crescimento da receita.

Descrição

• Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing • Partner with Account Executives to understand prospects’ critical business issues • Create tailored demonstrations and narratives aligned with high-level business outcomes • Lead complex proof-of-concepts, define success criteria, and quantify measurable business value • Translate customer needs into scalable solution architectures and clear value propositions • Collaborate with Account Executives on deal orchestration • Coordinate with Product/Engineering to ensure smooth post-sales onboarding • Serve as a subject matter expert on the Quantum Metric platform and competitive Customer Experience landscape • Articulate complex technical concepts and business value to C-level executives and engineers • Support RFP responses • Provide structured customer feedback to influence the product roadmap • Guide prospective customers from initial discovery to a signed deal

🎯 Requisitos

• 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector • Proven success supporting complex, multi-layered sales cycles for large enterprise organizations • Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO) • Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning • Exceptional storytelling and presentation skills tailored for diverse corporate environments • Strong organizational skills to manage multiple strategic deals • Willingness to travel 20–25% • Professional-level fluency in Spanish is a plus • Experience in Digital Experience Analytics or CXM platforms preferred • Familiarity with agentic AI, enterprise data architecture, or tagging strategies preferred • Background in high-growth SaaS or digital transformation consulting preferred • Proficiency in English and Spanish is a plus

🏖️ Benefícios

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) • FSA, DCFSA, and HSA accounts • Employee Assistance Programs (EAP) • Telehealth options • Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident • Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program • Discounts on Pet Insurance • 401k (with employer match) and Options / Equity • 13 company holidays • Unlimited Paid Time Off • Sick leave • Parental/Adoption Leave • Promotional opportunities • Rewards and recognition programs • Robust onboarding and training program • One-time stipend for work-at-home employees • Monthly business expense stipend • Flexible work environments • Employee Discount Program (Perks at Work) • Employee Referral Program • Lead Referral Program • MacBook and awesome swag delivered to your door • Encouraging and collaborative culture • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) • Coaching and training programs • Regular company-wide events, seasonal challenges, and sponsored local outings • Employee Resource Groups

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