Implementation Project Manager

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🕒 Maio 26

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $125.000 - $160.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👷‍♀️ Gerente de Projetos

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Rad AI

Rad AI

51 - 200 funcionários

Fundada em 2018

🔧 Hardware

💰 $25.000.000 Series A em 2021-11

Manufacturing • Hardware • Engineering

A missão da Rad AI é capacitar médicos com IA — economizando tempo, reduzindo o burnout e aprimorando a qualidade do atendimento ao paciente.

Descrição

• Work independently to plan, monitor, and manage multiple complex customer-facing projects • Lead the end-to-end delivery of Rad AI’s products to radiology practices and health systems, from kick-off to go-live and transition to support • Facilitate Discovery sessions to understand client workflows, requirements, and success criteria • Develop detailed project plans, including timelines, milestones, and resource needs • Coordinate cross-functional teams, including Product, Engineering, and Integration resources, to meet project objectives and deadlines • Serve as the primary client-facing contact throughout the implementation • Ensure a smooth onboarding process by managing project timelines, dependencies, and communications with executive, clinical, and IT stakeholders • Track and manage feature requests, ensuring clear communication, documentation, and prioritization • Monitor project health, proactively identify risks, and escalate blockers, as needed • Issue resolution and mitigation strategies based on data-driven decision making • Conduct weekly status meetings with internal and external stakeholders • Collaborate and coordinate with Rad AI’s product, engineering, and customer success teams for project goal setting, data integration, testing, and product feedback • Provide ongoing updates to leadership throughout the project, via dashboards and reports • Partner with cross-functional teams, including Support and Client Success, to ensure customers are prepared for go-live and long-term success • Suggest process improvements and help with maintaining onboarding templates, documentation, and best practices • Contribute to building a world-class implementation organization that aims to exceed customer expectations with attentive, responsive, and knowledgeable service

🎯 Requisitos

• Bachelor’s degree or above • At least 2 plus years of relevant project management, implementation management, technical project management, or similar client-facing experience, preferably within a healthcare/healthcare IT environment • Strong project planning and execution skills, including timeline, scope, and risk management • Prior experience or familiarity with radiology workflows and/or radiology-specific healthcare IT • Prior professional consulting or healthcare software implementation experience • Prior experience or familiarity with radiology workflows • Prior experience or familiarity with HL7, FHIR, and EHRs • Excellent people/relationship management and communication skills, with the ability to hold others accountable • Practical working knowledge of SaaS solutions, implementations, and technical concepts • Eagerness to continuously learn, adapt, improve, and help others do so in a fast-paced, ever-changing environment • Ability to build and maintain relationships with all functions and areas of the company to share in challenges and successes, and work collaboratively towards common goals • Proficiency with project management tools

🏖️ Benefícios

• Comprehensive Medical, Dental, Vision & Life insurance • HSA (with employer match), FSA, & DCFSA • 401(k) • 11 Paid Company Holidays • Flexible PTO policy • Annual company-wide offsite • Periodic team offsites • Annual equipment stipend • For roles based outside the US, your recruiter can share more details

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