Head of SMB

🕒 Setembro 4

🤠 Texas – Remoto

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💵 $175.000 - $250.000 / ano

⏰ Tempo Integral

🔴 Especialista

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Rechat

51 - 200 funcionários

Fundada em 2016

💼 Consultoria

📣 Marketing

📦 Logística

💰 Series A - Rechat em 2019-06

Consulting • Marketing • Logistics

Rechat é um super aplicativo focado no mercado imobiliário que consolida CRM, design de marketing, gestão de transações/negócios e automação com tecnologia de IA em uma única plataforma para corretoras e agentes. Inclui um Estúdio para sites personalizados, conteúdo de e-mail e mídias sociais, um CRM de Pessoas para gerenciar contatos e leads, Negócios para fluxos de trabalho de listagem e transação com integração a MLS e e-assinatura, e Lucy — um assistente de IA que redige comunicações, cria materiais de marketing e responde a comandos de voz. A Rechat é mobile-first, integra-se com ferramentas imobiliárias comuns (Google, feeds MLS, DocuSign, Realtor. com) e está posicionada para adoção em escala por corretoras e aumento da produtividade dos agentes.

Descrição

• Own the SMB segment's number, team, process, and go-to-market strategy for teams and agents • Build, hire, coach, and lead the sales team as the segment scales • Establish a structured, repeatable sales system covering qualification, discovery, positioning, competitive positioning, demos, objection handling, and deal strategy • Conduct ongoing call reviews and coaching • Define funnel stages, conversion metrics, forecasting, and a company scorecard • Convert marketing-generated demand and identify channels that produce revenue • Partner with account management and customer success on onboarding, activation, adoption, and retention • Set standards for successful SMB customer onboarding and retention, while carrying a retention number alongside the growth number • Drive expansion of agent and team adoption within existing brokerages • Work hands-on in customer calls and pipeline management during the first year • Operate cross-functionally with marketing, product, account management, and customer success

🎯 Requisitos

• 7+ years in SaaS or technology sales, including leadership of a high-volume, short-cycle SMB sales motion • Built a system-driven sales motion from scratch • Designed sales processes rather than inheriting them • Built sales enablement, including a playbook, discovery framework, demo standard, competitive positioning, and coaching cadence • Experience making a sales motion less dependent on people through automation and system improvements • Worked with product and marketing to move work from humans into the system • Carried a retention or net revenue number, not just new business • Hired, ramped, and coached representatives for a high-volume SMB motion • Experience operating across teams that do not report to you • Hands-on recent sales experience, including calls and pipeline management • Strong command of funnel economics: conversion, velocity, sales efficiency, forecast discipline, retention, and expansion • PropTech or real estate technology experience preferred but not required • Clear, direct written communication • Fluent with modern AI tools and using them daily • Comfortable operating in a CRM • HubSpot experience preferred • Background and reference checks required

🏖️ Benefícios

• Competitive compensation • Fully remote with flexible work/life balance • A diverse, inclusive, and highly collaborative culture • Meaningful work with a product used by real professionals every day • Flexible Paid Time Off

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