Manager – IT Product Lead, CRM / GPO

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🕒 Junho 2

🔔 Pennsylvania, Texas – Remoto

🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Tempo Integral

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✅ Gerente de Produto

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Recruiting.com

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🎯 Recrutamento

☁️ SaaS

🤝 B2B

💰 Private Equity Round em 2006-06

Recruitment • SaaS • B2B

A Recruiting. com é uma plataforma de recrutamento que coleta informações pessoais e não pessoais de candidatos a emprego para uso por recrutadores e gestores de contratação. Os usuários podem enviar seus currículos ou preencher um formulário curto para serem considerados para oportunidades de trabalho atuais e futuras. O site enfatiza a privacidade do usuário e permite que cada pessoa gerencie seus dados pessoais, incluindo modificar, alterar e excluir suas informações. A Recruiting. com armazena os dados dos usuários com segurança até que seja solicitada a exclusão, oferecendo uma solução de recrutamento abrangente tanto para candidatos quanto para empregadores.

Descrição

• Serve as the technical lead and product owner for the CRM and client portal products supporting core Group Purchasing Organization (GPO) operations. • Accountable for the end-to-end technology delivery of solutions built on Salesforce Service Cloud and Experience Cloud, including API integrations. • Ensure that products are delivered in alignment with business priorities, customer requirements, and security standards. • Provide coaching and guidance to a cross-functional team. • Collaborate with IT and business stakeholders to drive continuous improvement and product strategy. • Develops and maintains product roadmaps that incorporate new features, technical debt reduction, and product end-of-life or retirement planning. • Manage vendor contracts and service provider performance.

🎯 Requisitos

• Bachelor's degree in Computer Information Systems or another related field, or equivalent work experience • 7+ years in Information Technology in progressive levels of responsibility, with 2+ years in a leadership or team lead capacity preferred • Strong understanding of Salesforce Service Cloud and Experience Cloud, including platform architecture, declarative and programmatic development approaches, and Salesforce release management • Experience managing API integrations between Salesforce and other enterprise cloud platforms • Strong understanding of creating and maintaining technical backlogs and integrating architecture, new features, and technical debt improvements into a Product Roadmap • Experience supporting GPO operations, pharmaceutical distribution, or healthcare-related business processes preferred • Experience managing or supporting a client-facing portal built on Salesforce Experience Cloud preferred • High-level understanding of several components of IT such as: Product Management, Technical Architecture, Business Analysis, Testing, or Operations and Support • Some budgetary responsibility preferred • Excellent written and verbal communication skills, including the ability to respond effectively under pressure. • Preferred Certifications: Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Service Cloud Consultant, Salesforce Certified Experience Cloud Consultant, SAFe Product Owner / Product Manager (POPM), Certified Scrum Product Owner (CSPO) or equivalent.

🏖️ Benefícios

• medical, dental, and vision care • backup dependent care • adoption assistance • infertility coverage • family building support • behavioral health solutions • paid parental leave • paid caregiver leave • training programs • professional development resources • mentorship programs • employee resource groups • volunteer activities