Business Account Coordinator

Vaga não está no LinkedIn

🕒 6 dias atrás

❄️ Minnesota – Remoto

❄️ Minnesota – Remote

💵 $38.800 - $50.500 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Redwing Shoes

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏭 Manufatura

🛒 Varejo

👗 Moda

Manufacturing • Retail • Fashion

A Redwing Shoes é uma empresa americana líder no setor de calçados, especializada na fabricação e venda de botas e sapatos de alta qualidade para trabalho e lifestyle, destinados tanto para homens quanto para mulheres. Fundada em 1905, a empresa oferece uma ampla variedade de produtos, incluindo calçados com biqueira de segurança, botas impermeáveis e mocassins clássicos, além de acessórios como meias, chapéus e produtos para cuidados com calçados. A Redwing Shoes é conhecida por seus designs duráveis e robustos, atendendo principalmente trabalhadores e entusiastas de calçados de herança. A empresa também oferece serviços de reparo e mantém um forte foco no estilo de herança e na qualidade do artesanato.

Descrição

• Deliver remarkable customer service to Industrial Customers and Retailers • Collaborate with the Industrial Team to assist in account management • Provide timely, friendly, and knowledgeable service • Educate and assist customers about product and services • Assist with Ecomm online orders

🎯 Requisitos

• High school diploma or equivalent required • Minimum of 4 years of experience in customer service, account coordination, account management support, sales support, or a related customer-facing role • Experience resolving customer inquiries and providing support through phone, email, and other communication channels • Experience managing detailed information, maintaining accurate records, and working within multiple systems • Demonstrated ability to deliver exceptional customer service with professionalism, empathy, and a solutions-oriented approach • Strong problem-solving, organizational, and time-management skills with attention to detail • Excellent verbal and written communication skills and the ability to build positive relationships with customers and internal business partners • Ability to support account setup, maintenance, and customer program administration while managing multiple priorities • Ability to work independently and collaboratively in a team environment • Ability to investigate and resolve customer concerns in a timely and professional manner • Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook • Experience using CRM platforms, preferably Salesforce • Experience working with order management systems and customer service applications

🏖️ Benefícios

• medical, dental, and vision coverage • health savings and flexible spending accounts • life and disability insurance • generous paid time off and holidays • 401(k) match • employee discounts • well-being benefits like free EAP services • financial planning assistance • well-being coaching