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Strategic Account Manager

🕒 Outubro 7

🇩🇪 Alemanha – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇩🇪 Alemão obrigatório

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Reindeer, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 7

Ainda aberta no site da Reindeer. Verificada 3 horas atrás.

Logo of Reindeer

Reindeer

11 - 50 funcionários

Fundada em 2024

📦 Logística

💼 Consultoria

🛡️ Seguros

Logistics • Consulting • Insurance

Reindeer é uma plataforma de IA para empresas que transforma equipes operacionais na estratégia de IA de uma organização, automatizando, escalando e expandindo fluxos de trabalho de ponta a ponta. Ela oferece habilidades de IA modulares e pré-treinadas, controles human-in-the-loop, auditabilidade, e é implantada na infraestrutura do cliente enquanto integra-se a sistemas como SAP, Oracle, NetSuite, Workday e ServiceNow. A Reindeer está focada em automatizar operações em finanças, cadeia de suprimentos, compras, jurídico/conformidade e serviços empresariais globais para reduzir tempos de ciclo, lidar com exceções e melhorar continuamente os processos.

Descrição

• Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion • Build and execute multi-year account plans aligned to customer objectives and company growth targets • Lead QBRs and executive engagements to align on customer business outcomes and value • Develop understanding of customer operations and identify AI-driven impact opportunities • Advise enterprise customers on AI initiatives and business use cases for AI agents • Drive expansion, cross-sell, and upsell opportunities across departments and stakeholders • Serve as the primary point of contact and trusted advisor for customers • Identify, shape, and close expansion opportunities • Lead complex negotiations and deal execution • Build internal champions and multi-thread relationships • Own the full renewal cycle, including forecasting and close • Identify churn risks and drive mitigation plans • Communicate business value to secure renewals • Lead structured onboarding with cross-functional teams • Monitor adoption and proactively address gaps • Partner with Solution Engineering, R&D, and Product on implementation • Translate customer feedback into actionable product insights • Represent the voice of the customer internally • Help build repeatable playbooks for onboarding, QBRs, and renewals

🎯 Requisitos

• 5-8+ years in Account Management, Customer Success, or Sales in enterprise SaaS • Proven quota carrier with clear retention and expansion ownership • Experience managing complex enterprise accounts and multi-stakeholder relationships • Strong negotiation and closing skills; ability to work independently and drive commercial outcomes end-to-end • Executive presence and strong communication skills • Thrives in early-stage environments • Analytical and data-driven mindset • Solid understanding of AI concepts and enterprise applications • Native or full professional fluency in German (must have) • Experience in an early-stage or founding role (nice to have) • Specific experience with enterprise platforms or workflow automation (nice to have) • Domain expertise in Financial Services or Supply Chain industries (nice to have)

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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