IT Manager

🕒 Julho 28

🌐 México, Filipinas, +4 outros países – Remoto

info

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Suporte de TI

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Remote Legal Staff

Remote Legal Staff

11 - 50 funcionários

⚖️ Jurídico

🎯 Recrutamento

🤝 B2B

Legal • Recruitment • B2B

Remote Legal Staff é uma empresa de recrutamento que seleciona e coloca profissionais jurídicos remotos (como paralegais, assistentes jurídicos, revisores de documentos e outros funcionários de apoio) para escritórios de advocacia e departamentos jurídicos corporativos. A empresa foca no recrutamento e seleção de pessoal remoto/virtual, ajudando organizações jurídicas a ocuparem cargos permanentes ou baseados em projetos.

Descrição

• Take over all IT responsibilities from our owners and become the single owner of the IT function • Audit all existing tools, accounts, licenses, and configurations; document what exists and what's missing • Build an IT roadmap and 90-day priority plan • Create and maintain IT policies, acceptable-use guidelines, and a self-service knowledge base • Fully own our Google Workspace environment • Enforce MFA, security defaults, and data sharing controls • Manage user accounts, license assignments, access provisioning, and deprovisioning across all platforms • Maintain an accurate inventory of users, roles, access levels, and licenses • Audit all SaaS subscriptions and rationalize unnecessary or duplicate tools • Manage vendor relationships, renewals, and negotiations • Track license utilization so we only pay for what we use • Select, implement, and manage an IT ticketing / service desk platform • Build self-service resources to reduce repetitive support requests over time • Implement and enforce security fundamentals: MFA, password management, role-based access controls • Conduct periodic access reviews and proactively identify security gaps • As the organization grows, recruit, onboard, and manage one or more IT Support Specialists • Build a small, scalable IT support function for a growing global team • Support our marketing team with the technical side of domain and subdomain setups, and web development

🎯 Requisitos

• 4–6 years of IT experience, including at least 2 years in a hands-on senior sysadmin or IT management role • Google Workspace Admin experience managing for 100+ users: non-negotiable • Experience with an IT service desk platform (Freshdesk, Zendesk, Jira Service Management, or similar) • Experience managing a SaaS tool portfolio across multiple platforms • Working knowledge of SSO, SAML, MFA enforcement, and role-based access control • Excellent written and verbal English, you'll support both internal staff and external clients directly • Able to work independently and proactively in a fully remote, async-first environment • Strong customer service instincts; your audience is entirely non-technical.

🏖️ Benefícios

• Fully remote position with a flexible work schedule • Competitive base salary • Annual performance bonus • Anniversary loyalty bonuses • Company-sponsored health insurance • Generous PTO that increases with tenure (up to 30 days per year) • Birthday PTO day • 7 U.S. paid holidays • 5 paid sick days per year • Bereavement leave • Additional unpaid personal leave is available • Home office stipend for equipment and workspace upgrades • Computer replacement stipend • Monthly internet allowance (increases with tenure) • Professional development and training programs • Education support for high performers • A collaborative, supportive team culture where people are genuinely invested in each other's success • A fast-moving environment where your work has real visibility and direct impact • Clear path to growth: we promote from within and reward people who perform

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