Senior Solutions Engineer

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $70.000 - $200.000 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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Remote

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

👥 RH Tech

☁️ SaaS

🏢 Corporativo

HR Tech • SaaS • Enterprise

Remote é uma plataforma global de RH que simplifica o processo de contratar, integrar (onboarding), gerenciar e pagar funcionários e contratados no mundo todo. Ela oferece soluções abrangentes para recrutamento, gestão de folha de pagamento, gestão de contratados e compliance. A plataforma apoia as empresas na execução de tarefas de RH de forma fluida e eficiente, garantindo pagamentos rápidos e em conformidade, oferecendo serviços de Employer of Record (EOR) e viabilizando benefícios e ofertas de equity para funcionários. Além disso, a Remote se integra a diversos sistemas de RH (HRIS/HRMS), permitindo uma solução flexível, escalável e confiável para empresas que buscam expandir globalmente.

Descrição

• Build and scale a solutions engineering function to support sales and customer outcomes • Define role profiles and coverage model (segments, regions, product lines) • Establish a repeatable technical discovery and solution design process • Set clear engagement models, roles/responsibilities, and success metrics • Own executive relationships with key customer and internal stakeholders, with accountability for: commercial impact (deal support, win rates, cycle time reduction, revenue influence); technical quality (solution accuracy, implementation readiness, customer satisfaction, escalations, continuous improvement); alignment to product vision (AI adoption, roadmap inputs, standardization) • Contribute to a formal solutions engineering enablement and competency program • Define levels, requirements, and maintenance criteria (training, assessments, quality metrics) • Partner with Solution Architecture to codify technical standards, reference architectures, and best practices • Ensure competencies are measurable, auditable, and scalable • Contribute to the operating rhythm to manage and scale solutions engineering • Business reviews / performance reviews with Sales and key stakeholders • Clear escalation paths and incident learnings • Reporting on team health, coverage, and capability gaps • Helping define product lines and GTM strategies for Remote build • Building ADRs and PRDs for potential products • Identifying and abstracting solution spaces • Putting AI at the forefront of everything we do • Architect and implement AI agent workflows • Translate business processes into agent-enabled workflows (intake, orchestration, guardrails, evaluation) • Prototype with modern LLM tooling and iterate toward production-grade implementations • Design human-in-the-loop patterns, escalation paths, and observability (quality, cost, latency) • Partner with Engineering and Product to ship secure, reliable agent capabilities (APIs, permissions, data access)

🎯 Requisitos

• Proven experience building and leading a solutions engineering (or equivalent) function, including hiring, onboarding, and performance management • Strong executive stakeholder management skills (internal and external), with a track record of driving outcomes through influence • Excellent cross-functional leadership and operational rigor: you can turn ambiguous goals into repeatable processes • Strong written and verbal communication skills, including the ability to translate technical detail into executive-level narratives • Hands-on experience designing, building, and shipping AI agent workflows (or adjacent automation/orchestration systems), with a pragmatic approach to safety, evaluation, and iteration • Domain experience in HRTech, payroll, HCM, or adjacent industries.

🏖️ Benefícios

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces