Customer Marketing Specialist

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🕒 Agosto 4

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The Renaissance Network, Inc.

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 1996

💼 Consultoria

📣 Marketing

📚 Educação

Consulting • Marketing • Education

A The Renaissance Network, Inc. é uma empresa especializada em ajudar organizações de educação e tecnologia a encontrar executivos de ponta e construir equipes orientadas por objetivos. Com mais de 25 anos de experiência, eles oferecem serviços de busca e consultoria direcionados para descobrir talentos permanentes e temporários, visando impactar positivamente na educação e nas comunidades. Sua abordagem estratégica para aquisição de talentos está enraizada na compreensão das necessidades dos clientes e na utilização de decisões baseadas em dados para garantir colocações bem-sucedidas.

Descrição

• Build and nurture a community of customers, fostering engagement and advocating for customer needs • Identify, develop, and manage customer stories, including case studies, testimonials, videos, and quotes • Partner with Customer Success and Sales to source advocates and capture authentic customer insights • Manage customer reference programs and maintain a library of customer proof points • Collaborate with content, design, and external partners to produce customer assets • Plan, execute, and manage customer-focused campaigns across email, web, social, webinars, and events • Support lifecycle marketing initiatives such as onboarding, adoption, renewals, and upsell campaigns • Coordinate timelines, assets, and stakeholders to launch campaigns on time and on brand • Track campaign performance and share insights to optimize future efforts • Align customer stories with key value propositions and product launches • Support Sales with customer-driven assets that strengthen credibility and enable conversations • Create Customer Marketing activities that drive interest and demand for products and services • Enhance customer experience and leverage customer insights for marketing programs • Support customer community engagement • Recruit community members and customer advocates through various channels, including in-person events • Support special projects for the Marketing team

🎯 Requisitos

• Bachelor's degree in Marketing, Communications, or applicable experience • 2–3 years of experience in marketing, with an understanding of different channels and initiatives • Experience in education as an educator or administrator preferred • Excellent verbal and written communication and interpersonal skills • Ability to work collaboratively in a fast-paced environment • Strong analytical skills and ability to interpret customer data • Experience working in integrated marketing teams and/or matrixed organizations • Proven project management skills to track progress and complete projects on schedule • Excellent problem-solving and decision-making skills

🏖️ Benefícios

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth • Health Savings and Flexible Spending Accounts • 401(k) and Roth 401(k) with company match • Paid Vacation and Sick Time Off • 12 Paid Holidays • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program • Tuition Reimbursement • Life & Disability Insurance • Well-being and Employee Assistance Programs