VP of Growth

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🕒 4 dias atrás

⛰️ Colorado, Florida, +4 estados a mais – Remoto

⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $150.000 - $400.000 / ano

⏰ Tempo Integral

🔴 Especialista

📈 Marketing de Crescimento

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Rendever

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2016

🥽 AR/VR

🏥 Saúde

🤝 B2B

AR/VR • Healthcare • B2B

A Rendever é uma empresa que utiliza realidade virtual para combater o isolamento social entre pessoas idosas, oferecendo experiências sociais compartilhadas em VR e programas terapêuticos. A plataforma foi desenvolvida para comunidades residenciais para idosos, organizações de saúde e pessoas físicas, com recursos como terapia de reminiscência personalizada (revivendo lugares significativos), programação ao vivo sincronizada, ferramentas de interação com familiares e um produto focado em movimento (RendeverFit®), que ajuda a reduzir o medo de quedas. A Rendever enfatiza resultados respaldados por pesquisas — incluindo estudos financiados pelo governo federal e pesquisas-piloto citadas em seu site — e oferece suporte à implementação e serviços contínuos de engajamento para ampliar o uso de VR em comunidades de cuidados.

Descrição

• Drive strategic execution toward enterprise sales and growth goals • Create, nurture, and move deals to close through an efficient, value-driven process • Coach account management team members and establish accountability • Collaborate with Marketing and Product to improve customer acquisition, retention, and growth • Establish, monitor, and report department goals for net revenue retention, customer satisfaction, and MRR growth • Develop strategies to enhance partner satisfaction and loyalty • Increase partner engagement with Rendever’s ecosystem, targeting 70% monthly active usage • Lead performance management and value coaching for high-value accounts • Maintain presence in industry events and LinkedIn networks to generate opportunities • Lead upselling, cross-selling, and expansion efforts within the partner network • Drive enterprise expansion strategies and use data insights to unlock account growth • Build and sustain executive-level relationships with partner organizations • Conduct quarterly reviews and check-ins with enterprise accounts • Serve as the primary escalation point for complex partner issues • Lead, coach, and develop a high-performing account management team • Conduct regular performance reviews and identify competency gaps • Maintain a transparent KPI scoreboard focused on MRR growth, net revenue retention, and leading indicators • Establish accurate CRM record-keeping processes in HubSpot • Provide weekly updates to the CEO on customer satisfaction and net revenue retention • Support monthly or quarterly reports for key customers and identify growth opportunities

🎯 Requisitos

• Bachelor’s degree in Business, Marketing, or a related field • At least 7+ years of experience in customer success or account management • Minimum of 5 years in a senior leadership role, ideally within SaaS or customer experience-focused environments • Proven track record in developing and implementing strategies that enhance customer satisfaction and drive revenue growth • Strong data literacy, including the ability to interpret and apply analytics to customer retention and revenue generation efforts • Executive training on fostering high-performance teams and effective customer engagement strategies • Advanced training on interpreting and applying metrics to inform strategy • Workshops focused on creating customer-centric programs that enhance loyalty and satisfaction • Ongoing education on the senior living and healthcare industries • Experience in the senior living, healthcare, or related fields preferred • Expertise in using CRM tools (e.g., HubSpot) for tracking account management activities and data analysis preferred • Background in SaaS sales, with a successful track record in launching, upselling and cross-selling to complex accounts preferred • Demonstrated proficiency in immersive technology and its applications in healthcare or senior care is a plus • A high level of attention to detail when sticking to protocols • A passion for helping the aging community, people with dementia, and caregivers • A love for learning innovative technologies and teaching others how to use them • A passion for working with autonomy and being thoroughly organized • Comfort working with remote teams and a fast-paced startup culture • Knowledge about the VR industry • Fluency in English • A positive & energetic personality

🏖️ Benefícios

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Work From Home • Stock Option Plan

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