Senior Software Engineer

🕒 Agosto 5

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $190.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

🦅 Patrocina Visto H1B

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👻 Score fantasma 16%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Replicant

51 - 200 funcionários

💼 Consultoria

🏥 Saúde

🛡️ Seguros

Consulting • Healthcare • Insurance

A Replicant é uma empresa que oferece uma plataforma avançada de IA conversacional projetada para resolver interações de atendimento ao cliente de forma autônoma. Sua tecnologia ajuda as empresas a aumentar a eficiência e a satisfação do cliente ao resolver até 80% das consultas dos clientes sem a necessidade de agentes adicionais. A plataforma se destaca na redução dos tempos de atendimento, melhoria das pontuações CSAT e diminuição da rotatividade dos agentes. As soluções da Replicant são utilizadas em diversos setores, como seguros, saúde, serviços ao consumidor, varejo e transporte. A plataforma é de nível empresarial, oferecendo interações confiáveis e com som humano por meio de IA, com capacidades sofisticadas de voz e transcrição, garantindo precisão e segurança para seus clientes.

Descrição

• Build new features powering millions of daily conversations on Replicant’s core AI voice and chat products • Ship full-stack end-to-end features with high impact • Integrate automatic speech recognition, text-to-speech, and conversational AI model improvements into products • Refactor, optimize, and debug production systems while balancing latency, cost, and user experience • Participate in regular on-call rotations and monitor live production systems • Continuously improve systems based on performance metrics and customer feedback • Contribute to knowledge sharing and mentorship across distributed systems, high-availability design, and enterprise-scale AI user experience • Participate in team and company-wide office events; travel as required • Collaborate with product and machine learning teams to enable customers to build AI-powered conversations

🎯 Requisitos

• 5+ years of full-stack software engineering experience, ideally in SaaS, AI, or complex real-time systems • Experience owning and shipping elegant, maintainable, continuously improving solutions that scale to millions of users • Experience raising the bar for engineering in teams • Strong collaboration and communication skills • Mastery of AI tools for writing, improving, debugging, and refactoring large codebases • Experience designing and implementing automated, manual, and AI testing • Mastery of TypeScript and frontend frameworks such as React or similar • Mastery of Node.js for production-grade backend systems • Mastery of Python • Experience with Rust, LLM prompt engineering, Google Cloud Services, or Kubernetes • Familiarity with relational databases such as MySQL and PostgreSQL • Familiarity with AWS, GCP, or Azure and CI/CD pipelines • Familiarity with metrics, logging, and monitoring • Enthusiasm for AI, machine learning, and telephony • Ability to attend occasional in-person company events • Authorization to work in the United States or Canada

🏖️ Benefícios

• Company-wide offsites and smaller team gatherings • Conferences, books, and courses funded through a tech and learning stipend • Remote work by design with flexible calendar management • Flexible vacations • Paid sabbatical after 5 years • Comprehensive benefits • Physical and mental well-being stipend • Competitive salaries • Equity in the company

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