Senior Analyst, Digital Marketing

🕒 Maio 11

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Republic Services

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1998

Environmental Solutions • Waste Management • Sustainability

A Republic Services é um provedor líder em soluções ambientais abrangentes, especializado em reciclagem, gestão de resíduos e serviços de sustentabilidade. A empresa se associa a clientes residenciais e comerciais para criar comunidades mais limpas, seguras e saudáveis, impulsionando a sustentabilidade ambiental através de práticas e tecnologias inovadoras. Seus serviços incluem tratamento de resíduos sólidos e perigosos, aluguel de caçambas e resposta a emergências, todos direcionados a ajudar os clientes a alcançar suas metas de sustentabilidade.

Descrição

• The Digital Marketing Senior Analyst will play a key role in supporting the strategy and execution of an omni-channel world-class customer experience. • Work directly with Sales, Marketing, Customer Support, Operations, and IT to gather requirements & provide scalable solutions. • Defines and manages the interconnectivity of online and offline experiences with the goal of ensuring that customers regardless of channel have a seamless experience. • Shapes product roadmap that will optimize the user experience and the customer lifecycle. • Leverages inputs from stakeholders, VoC, product roadmap and analytics to continuously define and prioritize features to improve the customer and employee experience. • Designs and measures reporting to track objectives and key results of product development. • Maintains strong relationship with architect and engineers to deliver and iterate on product roadmap. • Evaluates AppExchange products to address technology or data gaps. • Conducts and owns updates and analysis for key performance indicators and dashboards and uses information to make recommendations to drive results.

🎯 Requisitos

• 3 years of experience working with digital marketing technologies. • Minimum of 2 years of product management experience. • Experience with Salesforce, ERP, and digital and data platforms • Ability to think strategically and see the big picture, analyzing a problem or project from a variety of angles, yet examining specific aspects in significant detail • Process-oriented, mindset of continual improvement; real passion for ingesting and analyzing data, documenting processes with the intent of driving progressive improvements and significant innovation • Cross-functional leadership experience with ability to influence stakeholders and build consensus in a matrixed organization structure • Excellent project management skills; confident managing upwards and coordinating with cross-functional dispersed teams with a good understanding of project management tools and concepts. • A good balance of technical knowledge and business acumen with a customer-first mindset • Able to work diligently and independently, but according to direction and within pre-set guidelines.

🏖️ Benefícios

• Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO)