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Full-Stack Engineer, Mid-Level

🕒 Outubro 22

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇪🇸 Espanhol obrigatório

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Resolv Global

51 - 200 funcionários

Fundada em 2022

💼 Consultoria

🤝 B2B

🎯 Recrutamento

Consulting • B2B • Recruitment

A Resolv Global é uma fornecedora global de BPO e staffing que oferece atendimento ao cliente escalável e multilíngue, suporte técnico e soluções de back-office através de uma rede de seis centros de entrega e equipes remotas em vários continentes. A empresa dá suporte a mais de 18 idiomas, oferece modelos de staffing híbridos e de trabalho em casa, e proporciona cobertura 24/7 para clientes corporativos, incluindo empresas da Fortune 500. A Resolv Global foca em soluções de força de trabalho habilitadas pela tecnologia e movidas pelas pessoas para ajudar empresas a expandirem para novos mercados e manter qualidade de serviço consistente ao redor do mundo.

Descrição

• Design, build, and run production applications on Microsoft Azure • Develop backend APIs and services with clear boundaries, automated tests, and code review • Create client portals, internal consoles, admin screens, and dashboards • Review AI-generated and prototype codebases, deciding what to keep or rebuild for production use • Prepare prototypes and AI-assisted builds for real users by improving security, testing, observability, scalability, error handling, and data protection • Connect AI models and services, including real-time features • Manage infrastructure as code and CI/CD across development, staging, and production environments on Azure • Build integrations with CRMs, ticketing tools, and other third-party platforms • Implement logging, metrics, tracing, alerts, authentication, multi-tenant isolation, secure secrets management, and safe handling of personal data • Participate in an on-call rotation • Maintain clear technical documentation • Collaborate with AI/ML engineers, product and project managers, CX designers, and operations teams

🎯 Requisitos

• 3–5 years of experience building and running production web applications across both backend and frontend • At least 2 years of experience building and running applications on Microsoft Azure • Strong TypeScript, Node.js, and React skills • Working knowledge of Python for AI/ML services • Experience designing and integrating REST or GraphQL APIs • Experience with relational and NoSQL databases, caching, and queues • Familiarity with real-time or event-driven systems, including WebSockets, streaming, and messaging queues • Experience integrating third-party APIs, including LLM providers • Experience with CI/CD using GitHub Actions or Azure DevOps • Familiarity with Docker and infrastructure-as-code tools such as Bicep or Terraform • Good testing, monitoring, debugging, and code review practices • Track record of turning prototypes or AI-generated code into stable production applications by addressing security gaps, weak error handling, and missing tests • Familiarity with AI coding tools such as GitHub Copilot, Cursor, or Claude Code, and ability to review, validate, and correct their output • Professional written and spoken English and Spanish • Based in Colombia or Mexico, with the right to work in that country • All applicants must complete every stage of the hiring process • Strong written and verbal English communication skills • Resumes must be submitted in English • Azure certifications, such as Azure Developer Associate or Azure Solutions Architect Expert (nice to have) • Experience with C# and .NET (nice to have) • Experience with Azure OpenAI, Azure AI Search, or Azure AI Speech (nice to have) • Familiarity with Azure Kubernetes Service (AKS) (nice to have) • Experience implementing LLM patterns, including function calling, retrieval-augmented generation (RAG), AI agents, and evaluations (nice to have) • Experience with Dynamics 365, Salesforce, Zendesk, or similar platforms (nice to have) • Experience in customer service, contact center, or BPO technology (nice to have) • Familiarity with SOC 2, PCI DSS, or HIPAA environments (nice to have) • Knowledge of Mexico's LFPDPPP or Colombia's Ley 1581 (nice to have)

🏖️ Benefícios

• Remote work from Colombia or Mexico • Working hours aligned with EST business hours • Opportunity to work with AI/ML engineers, project management, CX design, and BPO operations teams • Participation in an on-call rotation

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