Account Manager

Vaga não está no LinkedIn

🕒 Agosto 11

🤠 Texas – Remoto

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💵 $55.000 - $65.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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ResultCalls

11 - 50 funcionários

Fundada em 2019

📣 Marketing

🤝 B2B

☁️ SaaS

Marketing • B2B • SaaS

ResultCalls é uma empresa de geração de leads pay-per-call que ajuda prestadores de serviços locais a obter ligações de clientes em vez de pagar por cliques. A ResultCalls realiza campanhas publicitárias, otimiza listagens online (Google Meu Negócio) e utiliza ferramentas programáticas e um painel em tempo real para maximizar a exposição em plataformas de marketing. O serviço atende uma ampla gama de indústrias locais (encanamento, HVAC, telhados, controle de pragas, seguros, advogados, conserto de eletrodomésticos, etc. ), não cobra taxas de configuração/mensais/cancelamento e se posiciona como um parceiro de marketing B2B para negócios locais; o site relata mais de 2. 000 clientes e mais de 250. 000 ligações geradas.

Descrição

• Build and maintain strong, long-lasting client relationships • Act as the main point of contact between clients and the company • Understand clients' business goals, needs, and challenges • Develop account plans and strategies to achieve sales and revenue targets • Identify growth opportunities within existing accounts and propose solutions • Assess client needs and expectations • Collaborate with cross-functional teams to tailor solutions • Stay current on company products or services and industry trends • Educate clients on product features and benefits • Prepare and present proposals, quotes, and contracts • Negotiate terms and pricing • Address and resolve client concerns, issues, and complaints • Escalate issues to appropriate departments when necessary • Meet or exceed sales targets and revenue goals • Identify upsell and cross-sell opportunities • Maintain accurate records of client interactions and sales activities • Prepare regular account performance and forecast reports • Develop client retention strategies and monitor satisfaction • Research industry trends, competitors, and market conditions • Provide feedback on market developments • Collaborate with sales, marketing, and product development teams • Travel to attend industry events as needed

🎯 Requisitos

• Proven experience in account management, sales, or a related field • Excellent communication, negotiation, and interpersonal skills • Strong problem-solving and decision-making abilities • Ability to work independently and as part of a team • Familiarity with CRM software and sales tools • Results-oriented with a track record of meeting or exceeding sales targets • Adaptability and willingness to learn about new products and industries

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